Inside Sales Representative

Illumina; Clayton (NC); On-site; USD 53,000 - 79,000; Full time

Benefits offered by this job

Bonus/commission eligibility

Equity participation

Comprehensive benefits

Job summary

Illumina is seeking a strong Inside Sales Representative/Sales Development Representative to join our proteomics sales team. You will perform cold calls, set appointments, and generate outreach for the Americas region, qualifying inbound leads and supporting field sales with targeted lead development.

The role emphasizes managing daily KPIs, CRM accuracy in Salesforce, and collaborative teamwork to exceed targets. Bachelor’s degree and healthcare/Pharma sales experience are highly valued.

Qualifications

• Bachelor's degree from an accredited college/university.
• B2B virtual/inside sales experience strongly desired, preferably in healthcare/pharmaceutical sales.
• MS Word and Excel expertise.

Responsibilities

• Make cold calls, set appointments and generate email outreach for the proteomics sales team; qualify inbound leads.
• Appointments created and tracked in CRM; ensure quality control.
• Engage target accounts via email, calls and other tactics to promote proteomics products and services in the Americas.
• Support regional field sales with lead research and smooth transition of qualified leads.
• Plan and manage daily KPIs such as sales activity to defined expectations.
• Document all outreach information in Salesforce.

Skills

B2B inside sales

Healthcare/Pharmaceutical sales

Education

Bachelor’s degree

Tools

Salesforce

MS Word

MS Excel

Job description

Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Illumina is looking for a strong Inside Sales Representative/Sales Development Representative with a track record of success to join our team!

• The role includes but not limited to cold calls, set appointments and generate email outreach for the Illumina proteomics sales team, as well as qualifying inbound leads.
• The ISR is responsible for appointments being created, ensuring quality control, and tracking in our CRM.
• Engage target accounts via email, calls and other tactics to promote Illumina proteomics products and services with potential customers across the Americas region, using effective selling skills, active listening, proper terminology, approved product messaging, and approved promotional materials.
• Support regional field sales representatives with effective qualified lead identification, related research and smooth transition of the qualified lead to the field sales representative.
• Set appointments/meetings related to qualified lead/opportunities for sales reps in the territories you support.
• Nurture leads and opportunities where potential customers expressed interest but were not ready to purchase at the time of initial contact.
• Plan and manage daily KPIs such as sales/support call activity to defined expectations.
• Participate in team meetings and live training/meetings (when required).
• Achieve or exceed individual goals and collaborate with sales representatives to achieve and exceed targets.
• Document all outreach information in Salesforce system.

• Typically requires Bachelor’s degree from an accredited college/university
• B2B virtual/inside sales experience strongly desired, preferably in healthcare/Pharmaceutical sales
• Typically requires MS Word and Excel expertise.

The estimated base salary range for the Inside Sales Representative role based in the United States of America is: $52,600 - $78,800. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package.

We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility.

We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws.

Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.