Inside Sales Representative

Rexel USA, Inc.; Casper (WY); On-site; USD 45,000 - 65,000; Full time

Job summary

Rexel USA, Inc. in Casper, WY seeks an Inside Sales Representative to drive proactive inside sales and marketing efforts with the goal of increasing profitable sales. You will build and maintain customer relationships, process quotes and orders, and expand business with existing customers while pursuing new accounts within a defined territory.

Strong communication and problem-solving skills are essential. Responsibilities include utilizing digital tools for product promotion, providing timely

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience.
• High School diploma or GED required.

Responsibilities

• Process telephone orders by quoting prices, delivery terms, and payment terms.
• Assist outside sales by processing priority transactions.
• Utilize company tools to sell, market, promote, demonstrate products, answer technical questions, and increase business with customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to identify objectives, requirements, and preferences; close orders and resolve issues using root-cause analysis.
• Process product quotations/proposals and provide continuous follow-up through the purchasing cycle.
• Gather and report market and product information to management.
• Participate in product meetings, seminars, and training to maintain knowledge.
• Pursue product applications using internal resources, vendor reps, and other sources.
• May perform other branch duties including counter sales, filling orders, stocking, and shipping.

Skills

Customer service experience

Sales experience

Electrical distribution knowledge

Communication skills

Problem-solving

Time management

Education

High School diploma or GED

Job description

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

We are looking for an Inside Sales Representative to join our Rexel USA team in Casper, WY!

Summary

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.

What You'll Do

• Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
• Assist outside sales personnel by processing priority transactions
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
• Prospect for new accounts within a specified geographical territory
• Manage a defined customer base and establish and maintain customer relationships
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
• Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
• Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
• May be required to perform other job functions within a branch when required including but not limited to counter sales, preparing and filling orders and/or receiving, stocking, staging, and shipping material, and maintaining branch equipment
• Other duties as assigned

Job Duties Disclaimer

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

• 2+ years of customer service, sales, or electrical distribution experience
• High School or GED - Required

Knowledge, Skills & Abilities

• Ability to handle basic/intermediate issues and problems
• Basic/intermediate product and application knowledge essential
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines (Note: The response was truncated to comply with length restrictions.)