Inside Sales Representative

Reliance, Inc.; Canton (OH); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan (4% match)

Life Insurance

EAP and counseling

PTO & Holidays

FSA for healthcare & dependent care

Wellness incentives

Employee discounts

Community involvement

Job summary

Service Steel Aerospace Corp. is seeking an Inside Sales Representative to support existing customers, explore opportunities for new products, expand business within the current customer base, and introduce products to prospective customers.

This Inside Sales role is eligible for monthly bonus and involves some travel; relocation is a possibility. The company emphasizes safety, continuous improvement, and strong customer partnerships in the aerospace metals market.

Qualifications

• Shows leadership capabilities.
• Analytical skills to determine profitability on both large bid packages and daily transactions.
• Negotiation and critical decision-making skills.
• Effective communicator; capable of building and developing strong business relationships.
• Bachelor's degree.
• Willingness to learn and understand sales is required; previous sales experience is not required.
• Previous customer relations experience is preferred.
• Must have written and verbal communication skills along with presentation skills.
• Must have a good computer and applications knowledge; experience using MS Office products; email and databases preferred.
• Ability and desire to learn is essential to this position.
• Must have ability to work effectively in a team environment.

Responsibilities

• Providing responses to customer inquiries in a timely manner.
• Assisting the field sales force with customer support.
• Ensure regular telephone contact with all key account customers and existing client base, prospects and leads.
• Follow up with customers on quotations.
• Prospect and qualify new business opportunities.
• Generate price quotations for new, and renewed sales opportunities following pricing strategies.
• Understand the relevant material specifications and customer requirements.
• Provide support to purchasing to maintain ideal stock levels for customer long term contracts.
• Participates in monthly sales meetings to report on previous month’s efforts.
• Some travel required.
• Future relocation is a strong possibility.

Skills

Leadership

Analytical skills

Negotiation

Communication

Teamwork

Education

Bachelor's degree

Tools

MS Office

Job description

Job Summary

Service Steel Aerospace (SSA) is a leading global distributor of high-performance aerospace metals, including stainless steel, titanium, and specialty alloys. With 50 years of experience, SSA supports the aerospace, defense, and advanced manufacturing industries with quality materials and reliable service.

We are committed to delivering excellence through strong customer partnerships, technical expertise, and a focus on safety and continuous improvement. Join a stable, growing company where your work directly supports critical industries worldwide.

Our Inside Sales Representative will support existing customers, explore opportunities for new products as well as expand business within our current customer base, and introduce products to prospective customers.

This Inside Sales role is eligible for monthly bonus.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

• Providing responses to customer inquiries in a timely manner.
• Assisting the field sales force with customer support.
• Ensure regular telephone contact with all key account customers and existing client base, prospects and leads.
• Follow up with customers on quotations.
• Prospect and qualify new business opportunities.
• Generate price quotations for new, and renewed sales opportunities following pricing strategies.
• Understand the relevant material specifications and customer requirements.
• Provide support to purchasing to maintain ideal stock levels for customer long term contracts.
• Participates in monthly sales meetings to report on previous month’s efforts.
• Some travel required.
• Future relocation is a strong possibility

Required Skills

• Shows leadership capabilities.
• Analytical skills to determine profitability on both large bid packages and daily transactions.
• Negotiation and critical decision-making skills.
• Effective communicator; capable of building and developing strong business relationships.
• Bachelor's degree.
• Willingness to learn and understand sales is required; previous sales experience is not required.
• Previous customer relations experience is preferred.
• Must have written and verbal communication skills along with presentation skills.
• Must have a good computer and applications knowledge; experience using MS Office products; email and databases preferred.
• Ability and desire to learn is essential to this position.
• Must have ability to work effectively in a team environment.

What We Offer

• Medical, dental, and vision coverage with affordable employee contribution rates.
• 401(k) plan with company match up to 4%.
• Life and AD&D insurance, short- and long-term disability coverage.
• Employee Assistance Program (EAP), including counseling, legal, and financial support.
• Paid Time Off (PTO) and 8 paid holidays.
• Flexible Spending Accounts for healthcare and dependent care.
• Wellness incentives and access to LiveHealth Online.
• Employee discount program with over 30,000 deals.
• Community engagement and volunteer opportunities.

EEO/Disabled/Veterans

Service Steel Aerospace Corp. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

EEO Statement

Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN