Inside Sales Representative

US LBM Service Co; Biddeford (ME); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off and Holidays

Job summary

Deering Lumber, a Division of US LBM Holdings, LLC, seeks an Inside Sales Representative to support new and existing customers, provide product support, quotes, and dimension information, and assist outside sales reps. This role requires 1–3 years in the building material industry and strong communication skills.

You will respond to inquiries, initiate calls to generate sales, manage orders, coordinate deliveries, and maintain stock levels.

Qualifications

• High School Diploma or GED required.
• 1–3 years in building material industry with basic product knowledge.
• 1–3 years inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Computer operation

Calculator use

Cash register

Building supplies knowledge

Customer relations

Oral and written communication

Inventory control

Walk sites

Education

High School Diploma or GED

Job description

A Brief Overview

The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.

Pay Range : $ 26.00 to $28.00/hour

What you will do

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company's commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 1-3 years of experience in building material industry with basic knowledge of product and application required.
• 1-3 years of inside sales experience preferred.

Skills and Abilities

• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Must be able to walk throughout yards, plants and offices.

Building Your Career With Benefits

• The Usual. Medical, Dental and Vision (starting the 1st of the month after 30 days).
• The Good. 401(k) with company match.
• The Best. Paid Time Off and Closed Holidays.
• Even Better. Employee Discounts and Company Cookouts.
• We support your educational and career goals with our continuing education programs, paid training, and promoting from within.

Build Your Future Today With Deering Lumber.

Deering Lumber, a Division of US LBM Holdings, LLC is an equal opportunity employer.

We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.