Inside Sales Representative

Venturi Supply; Baltimore (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Paid time off (PTO)

Employee assistance program (EAP)

Flexible workplace culture

Job summary

Venturi Supply, a national distributor network for pipe, valves, fittings, tanks, and industrial supplies, seeks an Inside Sales Representative to drive customer-centric sales via phone and email.

In this role you will manage orders, pricing, quotes, and shipments, collaborate across teams, and ensure accurate, timely service while building lasting customer relationships.

Qualified candidates have 3+ years in inside sales, proficiency with MS Office and ERP systems, and a collaborative mindset.

Qualifications

• 3+ years inside sales experience in the same or similar industry preferred.
• Computer literate; Proficient with MS Office 365.
• Experience with distribution-specific ERP systems, preferably Eclipse.
• Ability to effectively communicate written and verbal.
• Thrives in a collaborative team environment.
• Detail oriented work style comfortable with multiple priorities.
• Ability to pass a background check, MVR check, and drug test.

Responsibilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Prospects for latest sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price.
• Ensures timely shipment of materials and customer satisfaction.
• Contributes to add-on sales by maintaining a high level of product knowledge.
• Handles customer inquiries and problem resolution when an outside salesperson is not available.
• Performs estimating, take-off, and proposal duties, as necessary.
• Performs additional duties as required and assigned.

Skills

Inside sales

MS Office 365

Eclipse ERP

Written & verbal communication

Team collaboration

Detail oriented

Background check pass

Education

High School Diploma or GED

Tools

MS Office 365

Eclipse ERP

Job description

Description

Join our expanding team!

Venturi Supply is the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on.

At the heart of everything we do is our people. From the shop floor and counter to the job site and field, it’s our team’s expertise, commitment, and problem-solving mindset that set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency.

Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success.

Role Overview

The Inside Sales Representative serves as a customer service centric facilitator to the sales process that generates new sales opportunities via phone, email, or other electronic communication.

Responsibilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Prospects for latest sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price.
• Ensures timely shipment of materials and customer satisfaction.
• Contributes to add-on sales by maintaining a high level of product knowledge.
• Handles customer inquiries and problem resolution when an outside salesperson is not available.
• Performs estimating, take-off, and proposal duties, as necessary.
• Performs additional duties as required and assigned.

Requirements

• High School Diploma or GED.
• 3+ years of inside sales experience in the same or similar industry preferred.
• Computer literate; Proficient with MS Office 365.
• Experience with distribution-specific ERP systems, preferably Eclipse.
• Ability to effectively communicate [written and verbal].
• Thrives in a collaborative team environment.
• Detailed oriented work style comfortable with multiple priorities being juggled while maintaining a consistent work approach.
• Physical requirements: sitting, standing, walking, lift to 50 lbs., carrying, reaching, pushing, and pulling, endure frequent exposure to outside weather conditions.
• Ability to pass a background check, MVR check, and drug test.

Benefits

We're dedicated to our employees' and their families' health and well-being.

• Benefits begin on the first of the month following 30 days of employment.

Exceptional Health Coverage

• Three medical plans, including HSA-qualified, with virtual care.
• Dental and vision coverage, including kids' orthodontia.
• HRA reimbursement eligibility.
• Employer-paid life and long-term disability insurance.

Smart Financial Benefits

• 401(k) plan: Pre-tax and Roth options plus a generous employer matching contribution.

Time Off & Work-Life Balance

• Enjoy 10 paid holidays and accrue PTO from your first day.
• Flexible workplace culture with career growth opportunities.

Wellness & Support

• Access a robust Employee Assistance Program (EAP) with 24/7 support for you and your family.
• Resources to support mental, emotional, and financial well-being.

Culture that Works for You

• Join a team that values integrity and innovation.
• Grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions.
• Be part of a company that prioritizes people over profits.

Venturi Supply and its affiliated companies are dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate against individuals based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.