Inside Sales Rep Tech Products

Concentrix; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology and customer service firm is seeking remote customer support representatives. The role involves providing inbound support, assisting with purchases, and engaging with customers to upsell services. Candidates should have 6 months of sales experience, a high school diploma, and strong communication skills. This position offers a competitive salary of up to $17.31/hr, performance-based incentives, and access to health benefits. Join a dynamic team with opportunities for career advancement and personal development.

Benefits

Health, dental, and vision insurance

401(k) retirement plan

Paid training

Access to DailyPay

Qualifications

• Minimum of 6 months of soft sales experience, such as upselling or telemarketing.
• Ability to work in a quiet, distraction-free environment from home.
• Strong computer navigation skills.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers with purchases and offer post-order support.
• Engage in conversations to identify customer needs and upsell products/services.

Skills

Customer relationship building

Effective communication

Sales experience

Technology familiarity

Education

High school diploma or GED

Job description

Employer Industry: Technology and Customer Service

Why consider this job opportunity:

• Salary up to $17.31/hr with performance-based incentives
• Opportunity for career advancement and personal development within a global organization
• Work remotely from the comfort of your home
• Access to health, dental, and vision insurance, as well as a 401(k) retirement plan
• Engaging company culture with networking opportunities and diversity programs
• Paid training and the option for DailyPay to access earnings early

What to Expect (Job Responsibilities):

• Provide inbound customer support using a call flow guide
• Assist customers with purchases and offer post-order support
• Engage in conversations to identify customer needs and upsell products/services
• Maintain knowledge of client products, including smartphones, tablets, and computers
• Track and document customer interactions in databases

What is Required (Qualifications):

• Minimum of 6 months of soft sales experience, such as upselling or telemarketing
• Strong focus on building customer relationships and effective communication skills
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment from home
• Strong computer navigation skills and familiarity with technology

How to Stand Out (Preferred Qualifications):

• Familiarity with iOS and/or MacOS or comparable technology
• Eagerness to learn new technologies and adapt to a fast-paced environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.