Inside Sales Rep III - OTC

Forum Energy Services, Inc.; Odessa (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Forum Energy Services, Inc. is seeking an inside sales support professional to quote and process sales orders, update ledgers, and assist the Outside Sales Team in obtaining stamps/signatures for invoicing.

The role requires strong communication with customers and accurate documentation across systems. The ideal candidate has 5+ years in sales support, an associate degree, and proficiency with Microsoft Office.

Qualifications

• 5+ years of experience in a sales support role.
• Associate/ 2-year degree is a plus.
• Must have good technical, people and problem solving skills.
• Must be able to interface well with customers at any level.
• Proficient in Microsoft Office applications.

Responsibilities

• Assist in ensuring sales orders are correct and timely for order fulfillment.
• Assist in providing correct pricing, quantity and product information for quotations.
• Send PFI (order confirmation/pro-forma invoice) for signature to customers.
• Complete sales returns and follow DOA as required.
• Submit credit increase requests to OTC for processing.
• Verify and manage customer ship-to addresses (TSC final actual change in NAV).
• Submit PO requests to customers when PO is required.
• Manage and communicate customer requirements for sales and order processing.
• Update Sales Ledger in a timely manner.
• Manage price book and customer information for sales and inclusion into BC.
• Collaborate with OTC Team and TSC team to collect and update past dues and aging.
• Assist sales teams with marketing materials, presentations or other supporting documents.

Skills

People skills

Technical aptitude

Communication with customers

Adaptability

Education

Associate degree

Tools

Microsoft Office

Job description

The inside sales position will be responsible for quoting and processing sales orders. They will be responsible for updating the sales ledgers and assisting the Outside Sales Team to acquire the correct stamps/signatures to invoice sales orders. They will work closely with other members of the OTC Team and members of the Outside Sales Team.

Job Duties/Responsibilities

• Sales orders: Assist in ensuring sales order is correct and timely for order fulfillment
• Sales quotes: Assist in providing correct pricing, quantity and product information for sales quotations
• Sends PFI (order confirmation/pro-forma invoice) for signature to customers
• Complete sales returns and follow DOA as required
• Submit credit increase requests (along with sales) to OTC for processing.
• Verify and manage customer ship-to addresses requests (TSC final actual change in NAV)
• Submit PO requests to customers when PO is required.
• Manage and communicate customer requirements for sales and order processing.
• Updates Sales Ledger in a timely manner
• Manage price book and customer relevant information for sales and inclusion into BC
• Work closely with other members of the OTC Team and TSC team to collect and update past dues and aging
• Assist sales teams with marketing material, presentations or other supporting documents

Skills/Knowledge

• Must have good technical, people and problem solving skills.
• Must be able to interface well with customers at any level.
• Must be able to work in the well in Microsoft Office applications.
• Must be able to adapt to quickly as the OTC Team runs lean.

Education

• Associate/ 2-year degree is a plus.

Experience

• 5+ years of in a sales support role

About FET

FET (Forum Energy Technologies, Inc.) is a global company, serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum’s products and services range from the underwater reservoir to the refinery, from the sea floor to the above ground transportation line. We pride ourselves on giving you a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners and we work with them to solve their ever-changing challenges.

FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time.

FET participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. FET participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

As part of our hiring process, we may use technology, including AI-enabled tools, to help review and assess applications based on job-related criteria. All hiring decisions are made by our recruitment team and hiring managers.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.