Inside Sales Rep I

Rentokil North America; Tallahassee (FL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Total Rewards Program

Health benefits

401(k)

Job summary

Rentokil North America Pest Control is seeking an Inside Sales Representative to sell and upsell pest management services to residential clients. The role emphasizes meeting sales targets, handling inbound calls, and driving a high-quality customer experience in a fast-paced environment.

The ideal candidate has 1+ years in sales, call center experience, and excellent verbal/written communication. This on-site position offers a comprehensive benefits package and opportunities for growth within

Qualifications

• 1+ years experience in a rapidly growing professional sales organization.
• 1+ years call center experience.
• Proven history of driving sales results and achieving goals.
• Superior verbal and written communication skills.
• Experience collaborating with internal and external stakeholders.
• Proven success in a dynamic, fast-paced environment.
• Minimum High School diploma or GED required.

Responsibilities

• Sell and upsell Pest Management Services and Products to residential prospects and current clientele.
• Meet or exceed Baseline Sales Targets and KPIs with a customer-focused service.
• Effectively manage inbound daily sales calls and follow up on all orders within 24 hours.
• Maintain a 60%+ closing rate and convert calls into Year Round Protection Plan.
• Execute the Inside Sales 6 Step Sales Approach and proactive campaigns.
• Resolicitation/calls to convert single-purchase customers to Year Round Protection Plan.
• Execute Residential Campaigns for new and existing customers.
• Conduct outbound and SMS campaigns as needed.

Skills

Verbal communication

Written communication

Call center experience

Sales experience

Education

High School diploma or GED

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to \"protect people, enhance lives, and preserve the planet.\"What do our Inside Sales Representatives do?The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably, and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer-focused service.Reponsibilities include but are not limited to:Effectively manage inbound daily sales calls expectations.Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.Consistently achieve and exceed monthly Base Line Sales Target.Clearly identify and execute the Inside Sales 6 Step Sales Approach.Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.Effectively Execute Residential Campaigns for both new and existing customers.Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume. During non-peak months, it may be necessary to support campaigns other than Inbound.Call volume standards are 12-15 Calls per Hour.Meet or exceed a monthly call quality scMeet or exceed an average monthly call quality score above 75%.Multi-tasking skills are essentialWhat do you need?Minimum High School diploma or GED required1+ years successful experience at a rapidly growing professional sales organization.1+ years Call center experienceProven history of driving sales results and achieving goalsMust possess superior verbal and written communication skills.Experience in effectively collaborating with internal and external stakeholdersProven success in a dynamic, fast-paced environmentWhy Choose Us?A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Click here to read more about our Total Rewards Program which includes:Professional and Personal GrowthMultiple avenues to grow your careerTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health and WellnessHealth benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Savings and Retirement401(k) retirement plan with company-matching contributionsWork-Life BalanceVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityWe are looking for individuals who want to make a difference where our customers live and work. Is that you?This company is a Drug Free workplace.Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.California residents click here to review your privacy rights.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.