Inside Sales Rep

United Rentals, Inc.; Worcester (MA); On-site; USD 33,131 - 49,662; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals, Inc. is seeking an Inside Sales Rep at our Worcester, MA branch. You will be a key customer contact and consultant, recommending solutions, quoting, selling and fulfilling orders for equipment and services based on customer needs.

Build relationships and provide outstanding service while driving sales and branch growth. Responsibilities include processing quotations, establishing new rental and sales accounts, negotiating prices, coordinating deliveries, generating leads, and

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Strong customer service and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Excellent teamwork, interpersonal and communication skills.
• High attention to detail and accuracy.
• Valid driver's license with acceptable driving record.

Responsibilities

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving walk-in and call-in customers.
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Generate leads for new business and communicate leads with Outside Sales Representatives.
• Warm call on lost and/or dormant accounts to retain business.
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
• Other duties assigned as needed.

Skills

Customer service

Multitasking

Teamwork

Communication

Attention to detail

Education

Bachelor's degree preferred

Job description

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.

What you'll do:

• Process rental quotations, reservations and contracts

• Establish new rental and sales accounts by serving walk-in and call-in customers

• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures

• Dispatch delivery trucks and manage customer expectations regarding delivery

• Generate leads for new business and communicate leads with Outside Sales Representatives

• Warm call on lost and/or dormant accounts to retain business

• Maintain a clean and presentable showroom, sufficiently stocked with merchandise

• Other duties assigned as needed

Requirements:

• Bachelor's degree preferred or equivalent experience

• Exceptional relationship-building and customer service skills

• Strong ability to multitask in a fast-paced environment

• Excellent teamwork, interpersonal and communication skills

• Keen attention to detail

• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:

$24.05 - $36.05