Inside Sales Rep

United Rentals, Inc.; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development Opportunities

Paid Sick Leave

Inclusive Culture

Job summary

United Rentals, Inc. in Wilmington, North Carolina is seeking an Inside Sales Rep. In this role, you will be the key contact for customers at our Trench Safety branch, responsible for recommending solutions, quoting, and selling rental equipment.

The ideal candidate will demonstrate exceptional customer service and relationship-building skills, with a preference for candidates holding a Bachelor’s degree or relevant experience. Join us for a rewarding career with great opportunities for growth.

Qualifications

• Knowledge of trench safety-related products is preferred.
• Strong ability to multitask in a fast-paced environment.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Process rental quotations, reservations, and contracts.
• Establish new rental and sales accounts.
• Educate customers about proper equipment use.
• Maintain a clean and presentable showroom.
• Dispatch delivery trucks and manage customer expectations.

Skills

Relationship-building

Customer service

Multitasking

Teamwork

Communication

Education

Bachelor’s degree or equivalent experience

Job description

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be dedicated to underground trench safety equipment rental and supply needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.

What you’ll do:

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk‑in and call‑in customers; generate leads for new business and communicate leads with Outside Sales Representatives
• Educate customers about proper equipment use
• Assist customers with the loading and unloading of equipment
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Other duties assigned as needed

Requirements:

• Bachelor’s degree preferred or equivalent experience
• Knowledge of trench safety related products and applications are preferred
• Exceptional relationship‑building and customer service skills
• Strong ability to multitask in a fast‑paced environment
• Excellent teamwork, interpersonal and communication skills
• Keen attention to detail and diligent attention to safety
• Valid driver’s license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award‑winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people – That’s why we offer best‑in‑class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.