Inside Sales Rep

1001 United Rentals (N A), Inc; Crown Point (IN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Opps

Early Wage Access

Job summary

United Rentals, Inc. is seeking an Inside Sales Rep to drive branch revenue by renting and selling equipment, servicing customers, and coordinating branch operations. You will support the branch plan, manage call-ins and telemarketing, and collaborate with teammates to optimize service delivery.

The role requires strong sales experience, customer service orientation, and the ability to size and quote large projects. A valid driver’s license and reliable communication are essential.

Qualifications

• Associate’s degree or equivalent combination of experience and education.
• Bachelor’s degree preferred.
• Strong customer service orientation and sales experience/skills.
• Proficiency with MS Office (Word and Excel).
• Strong verbal and written communication skills.
• Engineering aptitude to size, quote, install and maintain large projects.
• Valid driver’s license with acceptable driving record.
• This position is deemed Safety Sensitive per company policies.

Responsibilities

• Establish understanding of the rental business for specialty products and services.
• Establish new rental and sales accounts via telemarketing and call‑ins.
• Process quotations, reservations, contracts and invoices per policies.
• Educate customers on proper equipment usage and safety procedures.
• Ensure accuracy of contract information in the branch system.
• Coordinate and track daily equipment pickups and returns.
• Run reports to monitor equipment and support operations.
• Coordinate with branch staff to deliver customer satisfaction.
• Maintain inventory records of branch assets.

Skills

Customer service

Sales experience

MS Office

Verbal & written communication

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Job description

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.

What you’ll do:

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air‑cooled chillers, air‑conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
• Establish new rental and sales accounts through telemarketing and by serving call‑in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract‑related information entered into the branch’s computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Requirements:

• Associate’s degree or equivalent combination of experience and education (Bachelor’s degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by‑pass, industrial process cooling, construction and water damage drying, multi‑level power distribution at various voltages and large scale climate control projects
• Valid driver’s license with acceptable driving record
• This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just \"talk the talk!\" We’re an award‑winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people – That’s why we offer best‑in‑class benefits and perks that will support you and your family.

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave

An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.

If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and NewZealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.