Inside Sales Rep

University of Richmond; Braintree (MA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation Buy Up Program

Early Wage Access through Payactiv

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals is seeking an Inside Sales Rep to drive revenue by renting equipment, selling services, and delivering exceptional customer service. You will manage in-branch processes, build relationships with customers, and coordinate with staff to ensure smooth operations.

Responsibilities include establishing new rental and sales accounts, quoting and processing contracts, educating customers on equipment use, and maintaining accurate records.

Qualifications

• Associate’s degree or equivalent combination of experience and education (Bachelor’s degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects
• Valid driver’s license with acceptable driving record

Responsibilities

• Establish understanding of the rental business and specialty products/services
• Establish new rental and sales accounts through telemarketing and call-in customers
• Process rental quotations, reservations, contracts and invoices per policy
• Educate customers on proper equipment usage and safety procedures
• Ensure accuracy of contract information in the system
• Coordinate and track daily equipment pickups and returns
• Run reports to monitor equipment and facilitate operations
• Coordinate with branch staff to deliver customer satisfaction
• Maintain accurate inventory records

Skills

Customer service

Sales experience

MS Office

Communication

Engineering aptitude

Driver's license

Education

Associate’s degree

Bachelor’s degree preferred

Job description

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.

What you’ll do:

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.

• Establish new rental and sales accounts through telemarketing and by serving call-in customers.

• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.

• Educate customers on proper equipment usage and safety procedures.

• Ensure the accuracy of all contract-related information entered into the branch’s computer system.

• Coordinate and track daily equipment pickups and returns.

• Run all reports necessary to monitor equipment and facilitate smooth operations.

• Coordinate with all inside and outside branch employees to deliver customer satisfaction.

• Maintain accurate inventory records of branch assets.

Requirements:

• Associate’s degree or equivalent combination of experience and education (Bachelor’s degree preferred)

• Strong customer service orientation and sales experience/skills

• Proficiency with MS Office (Word and Excel)

• Strong verbal and written communication skills

• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects

• Valid driver’s license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:

$24.05 - $36.05