Inside Sales Rep

United Rentals; Baltimore (MD); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Op​​p

Additional Vacation

Buy Up Program (US Only)

Early Wage Access through Payactiv (US

Hourly Pay Access

Paid Sick Leave

Job summary

United Rentals, the world’s largest equipment rental provider, seeks an Inside Sales Rep to serve as a key customer contact, recommend solutions, quote and fulfill orders based on customer needs. You’ll build relationships, drive sales, and support branch growth.

The role involves processing quotes, establishing accounts, negotiating prices, coordinating deliveries, and generating leads. A Bachelor's degree or equivalent experience is preferred, with strong customer service and multitasking

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Exceptional relationship-building and customer service skills.
• Strong ability to multitask in a fast-paced environment.
• Excellent teamwork, interpersonal and communication skills.
• Keen attention to detail.
• Valid driver's license with acceptable driving record.

Responsibilities

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving walk-in and call-in customers.
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Generate leads for new business and communicate leads with Outside Sales Representatives.
• Warm call on lost and/or dormant accounts to retain business.
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
• Other duties assigned as needed.

Skills

Relationship building

Customer service

Multitasking

Teamwork

Communication

Attention to detail

Education

Bachelor's degree or equivalent experience

Job description

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep, you will serve as a key customer contact and consultant at your branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.

What you'll do:

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk‑in and call‑in customers
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Generate leads for new business and communicate leads with Outside Sales Representatives
• Warm call on lost and/or dormant accounts to retain business
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Other duties assigned as needed

Requirements:

• Bachelor's degree preferred or equivalent experience
• Exceptional relationship‑building and customer service skills
• Strong ability to multitask in a fast‑paced environment
• Excellent teamwork, interpersonal and communication skills
• Keen attention to detail
• Valid driver's license with acceptable driving record

Why join us?

We don’t just “talk the talk!” We’re an award‑winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best‑in‑class benefits and perks that will support you and your family.

Benefits:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation
• Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave

An inclusive and welcoming culture.

Explore our comprehensive U.S. benefit offerings.

For Canadian benefits, click here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.

If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range: $23.55 - $33.90

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.