Inside Sales Professional

SRS Distribution Inc.; Newnan (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive weekly pay

Bonuses

401(k) with company match

Paid time off

Medical/dental/vision

Life insurance

Disability benefits

Job summary

SRS Distribution Inc. is seeking an Inside Sales Professional to identify and serve customer needs, process orders, and promote products. Based at our Newnan, GA location, you’ll support relationships and help drive sales growth while collaborating with the sales team.

The ideal candidate has 2+ years in customer service or sales, HVAC industry familiarity, and strong computer skills. This role may involve warehouse duties and occasional after-hours activity.

Qualifications

• High School Diploma or equivalent required.
• 2 years of customer service and/or sales experience.
• 2 years’ HVAC industry experience preferred.
• Proficient with computers, including Microsoft Office.
• Forklift experience preferred.

Responsibilities

• Process customer orders in person, by phone, fax, or e-commerce, including transfers and delivery requests.
• Locate parts, equipment, and supplies for customers from various sources.
• Support long-term customer relationships to promote sales growth.
• Assist in warehouse duties and occasional forklift operation.
• Promote products, upgrades, and services to customers.
• Provide technical support and problem solving to customers.

Skills

Customer service

Sales experience

HVAC industry experience

Computer literacy (MS Office)

Education

High School Diploma or equivalent

Tools

Forklift operation

Job description

Job Purpose

The purpose of the Inside Sales Professional (ISP) is to identify and serve the needs of our customers, assist them in obtaining products or information, and provide excellent customer service while filling the many needs of customers.

Job Duties and Responsibilities

• Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests
• Locate parts, equipment, and supplies for our customers from various sources
• Support long-term business relationships with our customers to help promote sales growth and gain acceptance
• Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift
• Promote new and existing products, upgrades, and services to our customers
• Assist customers with technical support and problem solving
• Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives)
• Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays
• Process warranties
• Perform cycle counts and assist in maintaining accuracy of physical inventory
• Participate in after-hours on-call duties and training classes
• Work overtime as assigned
• Work cooperatively with others
• Comply with all company policies and procedures
• Maintain regular, punctual, and reliable physical attendance
• Maintain regular, punctual, and reliable attendance and availability

While performing the duties of this job, the employee is required to stand; walk; sit; lay on the floor; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must lift and/or move up to 60 pounds. The employee may work in environments as cold as 20 degrees or as hot as 105 degrees. Specific vision abilities required for the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat.

Qualifications

• High School Diploma or equivalent
• 2 years of customer service and/or sales experience
• 2 years’ experience in the HVAC industry, preferred
• Proficient in computers, including Microsoft Office
• Forklift experience

Travel Requirement

5% travel to branches and other operating companies, requiring some overnight stay; travel to industry-related conferences and training may require extended stays

Job Location

National Structure - Newnan 70 Enterprise Ct Newnan, GA 30265

Equal Employment Opportunity

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability
• Optional long-term disability
• Additional life insurance

Additional Benefits and Programs

• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Plan
• Paid Vacation
• Sick Time
• Holidays
• Birthday
• Floating Holidays
• Paid Parental Leave
• Medical
• Dental
• Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance
• Short-Term Disability
• Additional Life Insurance
• Long-Term Disability
• Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program

Company Overview

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse. Make money, have fun and give back with us! Find out more at www.srsdistribution.com.