Inside Sales Manager, Leasing

EPT SPE LLC; Irvine (CA); On-site; USD 83,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k employer match

Housing discount 20%

12 paid holidays

15 PTO days

Annual bonus program

Job summary

Essex Property Trust in Irvine, CA seeks an Inside Sales Manager, Leasing to lead a team of 8-12 Leasing Consultants, coach daily, and drive net leases across communities. You will collaborate with cross-functional teams to achieve occupancy targets and deliver exceptional experiences for prospects and associates.

Ideal candidates have 2-5+ years of sales leadership, property management or multi-family experience, and a proven ability to meet revenue goals.

Qualifications

• 2-5+ years of Sales Leadership and experience leading a sales team of 6-10.
• Property management experience preferred; multi-family or B2C Sales management.
• Consistently hit and exceed revenue/quota targets on a weekly, monthly, and quarterly basis.
• Proven track record of being a top-producing seller or sales leader in an inside sales environment; awards a plus.
• Motivated to coach and develop leasing associates to exceed set KPI’s.
• Bachelor's Degree (BA/BS) from 4-year college or university preferred.

Responsibilities

• Lead, coach, and develop team of 8-12 Leasing Consultants; through effective 1:1’s, daily team huddles, and daily call coaching.
• Consistently drive our Sales Mission that benefits the company, associates, and prospects.
• Partner with cross-functional teams to optimize performance and drive results.
• Promote excellence by supporting the growth of associates at all levels.
• Monitor sales performance metrics and provide daily coaching to associates.
• Create, implement, and adjust sales tactics that align with community needs.
• Consistently achieve Weekly Net App Targets, Service Standards, and leadership playbook responsibilities.

Skills

Sales leadership

Coaching

Communication

Interpersonal skills

CRM systems

Microsoft Office

Education

Bachelor's degree

Tools

CRM systems

Microsoft Office

Job description

City Irvine State California Job Location Irvine - Operations Position Type Regular

The Inside Sales Manager, Leasing is responsible for overseeing leasing performance across assigned communities. This role focuses on developing Leasing Consultants to drive net leases, collaborating with cross-functional teams to meet community needs, and achieving leasing targets. The Portfolio Sales Manager directly manages and coaches the leasing team, fostering a culture of accountability, growth, and high performance. Aligned with Essex’s sales leadership mission, the role emphasizes developing associates, delivering measurable results, and creating exceptional experiences for both prospects and team members. The internal title for this role is Portfolio Sales Manager.

What you will do:

• Lead, coach, and develop team of 8-12 Leasing Consultants; through effective 1:1’s, daily team huddles, and daily call coaching.
• Consistently drive our Sales Mission that benefits the company, associates, and prospects.
• Partner with cross-functional teams to optimize performance and drive results.
• Promote excellence by supporting the growth of associates at all levels.
• Monitor sales performance metrics and provide daily coaching to associates.
• Create, implement, and adjust sales tactics that align with community needs.
• Consistently achieve Weekly Net App Targets, Service Standards, and leadership playbook responsibilities.

What you will need:

• 2-5+ years of Sales Leadership and experience leading a sales team of 6-10.
• Property management experience preferred; multi-family or B2C Sales management.
• Consistently hit and exceed revenue/quota targets on a weekly, monthly, and quarterly basis.
• Proven track record of being a top-producing seller or sales leader in an inside sales environment; winning awards is a plus.
• Motivated to coach and develop leasing associates to exceed set KPI’s.
• Bachelor's Degree (BA/BS) from 4-year college or university preferred.
• Strong communication and interpersonal skills, including phone, email, and Zoom etiquette.
• Strong organizational and time management skills.
• Proficient understanding of the Microsoft suite, familiarity with CRM systems and practices.

What the job requires:

• Facilitate remote leasing from a centralized hub to achieve occupancy and leasing targets.
• Drive the sales process by converting inbounds leads into tours and tours into leases.
• Coach and monitor sales calls to monitor Sales Process and Service Standard.
• Provide ongoing feedback, training, and development to improve associate performance.
• Conduct one-on-ones and lead daily huddles to track KPIs and align team priorities.
• Manage community occupancy, rent, and leasing goals with accountability to results.
• Collaborate with cross-functional teams to support sales initiatives.
• Maintain strong knowledge of assigned communities and apartment homes.
• Excel in a fast-paced, high-energy environment with shifting priorities.
• Physical presence at the centralized sales hub is an essential function of this role to achieve success.
• Regular and predictable on-site attendance at the centralized sales hub is required due to the customer-facing and revenue-impacting nature of the role.
• Participation in ongoing and impromptu live coaching, team meetings, and in-person 1:1’s to ensure consistent skill development, compliance adherence, and sales effectiveness.
• This role demands availability for five days each week, including weekends.
• Schedule requirements may be modified, and accommodations may be considered, where required by applicable law.
• Work is primarily conducted in an office setting. Requires sitting at a desk or workstation for extended periods.
• Involves the use of standard office equipment such as computers, phones, and printers.
• Requires the ability to sit or stand for extended periods, minimal physical effort in the day-to-day tasks.

Benefits & Compensation:

• All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more.
• With our 12 paid holidays and 15 PTO days, work/life balance is a priority!
• Additionally, most positions are eligible for a housing discount of 20%.
• New hires generally start between $83,000.00 - $102,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
• This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.

All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.

We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.

Company Culture:

Essex Property Trust is an S&P 500 company and a proven leader in West Coast apartments. We are committed to the vibrant communities in which we operate, and we continually push to innovate, improve, and add value to the lives of our residents, associates, and shareholders.

We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.

At Essex, we believe a company focused on diversity, equity, and inclusion (DEI) is the key driver of innovation and collaboration.

We offer competitive benefits, opportunities to grow your career, and a positive workplace environment in which every employee is empowered to provide a meaningful contribution to our Company’s mission.