Inside Sales Manager I

Plasma-Therm LLC; Saint Petersburg (FL); Presencial; USD 70 000 - 100 000; Tempo integral

Resumo da oferta

Plasma-Therm LLC in Saint Petersburg, FL, seeks a sales support professional to assist Field Sales by gathering customer requirements, coordinating with Platform/Business Development Managers, and delivering accurate quotations and project summaries.

The role interfaces with engineering and marketing to translate specifications into approved configurations and to support the sale of new, refurbished systems, retrofits, and upgrades.

Qualificações

• Bachelor’s degree in Mechanical, Chemical or Electrical Engineering or related field.
• MBA preferred.
• 0 to two years of work experience in semiconductor or capital equipment manufacturing.

Responsabilidades

• Gathers customer requirements data with Field Sales and ensures completeness.
• Works with PM/BDM to evaluate requirements against capabilities.
• Secures in-house technical resources to assess feasibility of requirements.
• Generates quotations for opportunities based on configurations and pricing guidelines.
• Prepares PO package / project summary and participates in kickoff meetings.
• Maintains data in CRM and other company systems.

Conhecimentos

Blueprint interpretation

Interdepartmental communication

Sales cycle tracking

Semiconductor equipment knowledge

Attention to detail

Computer skills

Travel up to 10%

Formação académica

Bachelor’s degree in Mechanical, Chemical or Electrical Engineering or related field

MBA preferred

Ferramentas

CRM software

Excel

MS Office

Descrição da oferta de emprego

Plasma-Therm is a leading provider of advanced processing equipment and solutions, specializing in semiconductor manufacturing.

At Plasma-Therm, we’ve been innovating plasma processing technologies since 1974.

We design and build easy-to-use wafer processing platforms for standard and advanced processes used in microelectronics manufacturing and R&D applications. Our platforms are the centerpiece of our application solutions and cover a wide variety of process steps including etch, deposition, material modification , and die singulation. In addition, our platforms are configurable to help you get the equipment and features you need.

Since the very beginning, we’ve focused on developing plasma-based technologies and equipment processing tools that deliver excellent value. That is our calling card. We grew organically through acquisitions and strategic partnerships so we could offer broader solutions. Today, we are a solid, reliable, and trusted partner. From 300mm on down the line, you get proven system solutions at a competitive price/value equation, with process knowledge and service attention that will exceed your expectations.

Supports the Field Sales organization by gathering, compiling and transmitting information and documentation to the Field Sales as required from lead to opportunity to PO package / project summary generation. Responsible for defined territory revenue and contributed margin through the sale of new and refurbished systems, as well as retrofits and upgrades. The primary contact inside the PT factory for the assigned Field Sales and will field all incoming e-mails and telephone requests for product information requested to secure systems purchase orders.

DUTIES AND RESPONSIBILITIES:

• In conjunction with Field Sales, gathers customer requirements data for sales leads, and ensures their completeness
• Works with the Platform Manager (PM) and Business Development Manager (BDM) to evaluate customer requirements against the Company’s capabilities to identify discrepancies
• Secures in-house technical resources to assess the feasibility of compliance with discrepant requirements
• Works with the PM, Engineering and the Process group to determine an estimate for the scope of effort and cost to achieve compliance with customer requirements
• Manages and delivers a configuration that meets the customer’s performance requirements for product costing and determination of the product realization path
• Manage configuration changes throughout the sales cycle
• Generates quotations for sales opportunities based on the configuration, and in accordance with approved pricing guidelines
• Assists in the preparation of marketing promotional material and compile the necessary material to be transmitted to Field Sales in conjunction with system quotations
• Provides responses to Field Sales for tender / bid situation
• Provides input to Marketing and Engineering for the design of products or systems such as vacuum chambers, controls, robots, material handling, electrode structure, mechanical, thermal, hydraulic, or heat transfer systems to interface machines, hardware, and software as required by customer specifications
• Coordinates with the Process engineering group to schedule sample activity and update Field Sales organization of sample scheduling
• Coordinates with Field Sales and Process Engineering group to schedule and generate scope of product in-house demonstrations
• Coordinates with Configuration to get confirmation of Configuration Confirmation Documents (CCDs) from Field Sales and from the customer
• Verifies the incoming Purchase Orders (POs) to ensure the scope and expectations are aligned and ready for execution, and handles PO bookings for a clean hand off to the Planning & Operations
• Prepares complete PO package / project summary and participates the project kick-off meeting
• Management and execution of NDAs
• Interface with Field Sales and Marketing to maintain data in various Company systems, including but not limited to the customer relationship management system, the file storage system, the ticketing system, and knowledge sharing system.
• It is every employee’s responsibility to be aware of the applicable Safety & Health, Quality and Environmental Process of Plasma-Therm

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATIONS:

• Bachelor’s degree or equivalent in Mechanical, Chemical or Electrical Engineering or related field, and
• 0 to two years of work experience in the job offered or related field of semiconductor or capital equipment manufacturing.
• MBA preferred

SKILLS AND ABILITIES:

• Ability to interpret blueprints, drawings, schematics, technical journals and papers, and other related material
• Ability to communicate effectively interdepartmentally and externally with customers and the Field Sales organization
• Ability to develop and track sales cycle activities (forecasting)
• Complex technical capital equipment knowledge. Semiconductor manufacturing equipment knowledge preferred
• Attention to details on both the technical and commercial terms
• Must have working knowledge of current required computer skills used in a networked office environment
• Ability to travel domestically and internationally (up to 10% travel estimated)

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The normal work environment is typical of a business office, manufacturing operation, with clean room and laboratory facility.
• The incumbent is routinely required to sit, stand, walk, stoop, kneel, touch, see, and hear, and may be required to lift or move up to 25 pounds.
• While performing the regular duties of the position, the incumbent may be exposed to moving mechanical parts, risk of electrical shock, and possible exposure to toxic or caustic chemicals. The incumbent must be able to wear safety equipment and follow safety instructions.

Plasma-Therm is an equal employment opportunity employer, in accordance with applicable federal and state laws for qualified employees and applicants without regard to race, religion, color, sex, age, national origin, sexual orientation, gender identity, marital status, genetic information, protected veteran or disability status. When requested and necessary, we provide reasonable accommodations for qualified individuals with disabilities.