Inside Sales Manager

White Cap Supply Holdings, LLC; Seattle (WA); Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

White Cap, a leading company in the sales sector, seeks a senior leader to drive a large inside sales team. You will oversee staffing, coaching, and operational excellence to ensure dependable service and margin governance. A BS/BA and 7+ years in related fields are preferred, with experience managing 10–20+ associates.

The role is hybrid, located in Washington, with occasional travel and cross-functional collaboration to optimize performance and growth across products and geographies.

Qualifications

• Typically requires BS/BA in a related discipline and 7+ years of experience in sales/leadership.
• Experience leading large teams and driving performance through staffing and coaching.
• Strong analytical skills and ability to leverage data to guide decisions.

Responsibilities

• Manages a team of 10–20+ inside sales associates to hit performance targets.
• Owns staffing models and performance management processes.
• Drives sales initiatives and coaches team to improve effectiveness.
• Monitors overrides and pricing to maintain margin governance.
• Develops associates in new trades, products, and geographies.
• Ensures order accuracy, customer satisfaction, and compliance with standards.
• Collaborates across departments to align strategies and improve efficiency.
• Uses analytics to monitor performance and guide decisions.

Skills

Leadership

Coaching

Analytics

Sales strategy

Education

BS/BA in related field

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for leading a large inside sales team, driving performance through strategic staffing, coaching, and operational excellence. Ensures dependable service, accurate execution, and transparent collaboration across departments to achieve business objectives.

Major Tasks, Responsibilities and Key Accountabilities

• Manages a team of 10–20+ inside sales associates to achieve performance goals.

• Owns staffing models and performance management processes to optimize resources.

• Drives sales initiatives and provides coaching to enhance associate effectiveness.

• Tracks overrides and special-order pricing to maintain margin governance.

• Develops associates in new trades, products, and geographies to expand capabilities.

• Ensures order accuracy, customer satisfaction, and compliance with operational standards.

• Partners across departments to align strategies and improve operational efficiency.

• Leverages analytics to monitor performance and guide decision-making.

Nature and Scope

• Solutions require analysis and investigation.

• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

• Demonstrates proven leadership and team development skills for managing large groups.

• Applies advanced knowledge of sales strategies, pricing governance, and operational controls.

• Exhibits strong analytical and decision-making abilities to optimize staffing and performance.

• Communicates transparently and collaborates effectively across functions.

• Shows ability to coach and mentor associates for growth and success.

• Base Salary Range: $82,600.00 - $133,100.00

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

For Washington job seekers:

Pay Range

$63,900.00-$102,200.00 Annual

Washington law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs (https://whitecap.jobs/)

Functional Area

Sales

Work Type

Hybrid

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.