Inside Sales Manager

Relay Payments; Jacksonville (FL); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Equity

401K match

Unlimited PTO

Medical insurance

Dental and vision

Job summary

Relay Payments is seeking an Inside Sales Manager to lead the Commercial Team (T3) in scaling and driving net-new business across Relay’s fintech products for trucking and logistics. You will coach a 10-person Account Executive team, optimize the sales process, and forecast performance to meet aggressive targets.

In this hybrid role, you will manage coaching, recruitment, and development, while ensuring strong pipeline health and timely closes in a fast-growing fintech environment.

Qualifications

• Experience in an outbound-focused account executive role with a healthy pipeline and closing activity.
• At least 1 year leading or coaching a sales team.
• Comfort with 30–45 day sales cycles and closing 10–15 deals per month.

Responsibilities

• Lead the direction and day-to-day strategy across a team of 10 Account Executives.
• Drive success across all phases of the sales cycle—from prospecting to closing.
• Run weekly team meetings and 1:1 sessions with reps.
• Own coaching and development for your team members.
• Manage performance and set daily standards for your team.
• Own your team’s numbers and weekly forecasting.
• Recruit and hire talented new team members to join Relay.
• Hybrid in-office requirement: in Cobb-Galleria office three days per week.

Skills

Outbound sales

Team leadership

Forecasting

Sales process

FinTech SaaS

Tools

Salesforce

Job description

Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops nationwide, Relay has brought efficiency and automation to an industry historically reliant on cash, checks, and cards. Relay has joined forces with industry leaders like Pilot, Love’s, Maverik, Schneider, Old Dominion, Lineage Logistics, and others to provide secure, reliable over-the-road transactions. Founded in 2019, our Atlanta-based fintech includes more than 150 team members and has won awards for product innovation, customer service, and organizational culture. For more information about Relay, visit relaypayments.com.

About The Role

In this critical sales leadership role, the Inside Sales Manager will help lead and scale the Commercial Team (T3) within our Sales organization. You’ll coach and develop a team of full-cycle Account Executives responsible for driving net-new business across Relay’s suite of products. Your leadership will play a critical role in our growth as you build a high-performing team, deliver against targets, and help small and mid-sized trucking fleets save time and money on the road.

• Lead the direction and day-to-day strategy across a team of 10 Account Executives.
• Help drive success across all phases of our sales cycle – from prospecting and business development, to running the sales process and closing new business.
• Run weekly team meetings and 1:1 sessions across your reps.
• Own coaching and rep development across your team; you will play a large role in the professional growth and career progression of your team members.
• Manage performance and set the standards for which your team needs to operate on a daily basis.
• Own your team’s number and be responsible for weekly forecasting.
• Recruit and hire talented new team members to join Relay.
• This position requires you to be in the office 3 days a week (hybrid environment).

About You

• You have experience and achieved success in an outbound-focused account executive role. You know what it takes to maintain a healthy pipeline while closing new deals.
• You have at least 1 year of experience as a Team Lead or people manager, helping to coach other sales team members.
• You are comfortable being effective in a 30-45 day sales cycle, closing 10-15 deals per month. You do not prefer long enterprise sales cycles lasting 4-6 months+.
• You are an excellent communicator. You answer questions succinctly and informatively. Your grammar and spelling are error-free.
• You are a strong problem solver and like creating solutions that chart a path forward through challenges.
• You know the value of running a dedicated sales process and have experience managing deals using a sales methodology (GAP, Challenger, etc.).
• You’re able to work onsite at our Cobb-Galleria office three days a week (Monday, Tuesday, and Thursday).
• FinTech or SaaS selling experience is strongly preferred.

Our Core Values

• Invent the Future - We embrace the spirit of invention, the idea that there’s always a better way. Together we dream big, fail fast, drive forward, and find creative solutions where others see roadblocks. We prize grit, resilience and speed as we work to transform our industry and to move it into the future.
  
• Own the Work -Our work is a source of personal pride and fulfillment. We’re here because we relish a challenge and enjoy the exercise of proactively identifying and solving problems. We understand the power of accountability and are in constant pursuit of “more and better” for our customers, our partners and ourselves.
  
• We’re in it Together - We’re all in, committed to, and driven by our shared ambition and vision; we understand that alignment and collaboration are imperative. We set aside our ego to actively sync with one another, becoming greater than the sum of our parts. We are consistently open and generous with information, clear, concise and direct in our communication.

Why Relay Payments

• This is a game-changing chance to join one of Atlanta’s best-funded, most well-positioned fintech start-ups.
• We are generously sharing equity in the company - everyone’s an owner!
• We invest in your future with our 401K match program and dedicated personal/professional development funds.
• Do what’s best for your mental, physical and emotional health with our “Unlimited/Be Reasonable” PTO policy.
• We offer competitive benefits including medical, dental and vision insurance.
• And lots, lots more!