Inside Sales Manager

Confidential; City of Rochester (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Confidential Inside Sales Manager (ISM) leads the inside sales team (IAM, BDM, LQS), develops sales strategies, and ensures targets are met while fostering a high-performing, accountable culture. Success in this position is defined by achieving or exceeding sales targets for new and existing accounts.

Requires 5+ years in B2B industrial sales, strong leadership, and a proven ability to motivate teams and drive consistent growth across industrial markets. Knowledge of related equipment is a plus.

Qualifications

• 5+ years in B2B industrial sales with a proven leadership track record.
• Ability to develop and execute sales strategies that drive revenue growth.
• Strong focus on performance metrics, coaching, and accountability.
• Familiarity with industrial equipment markets and related product lines.

Responsibilities

• Recruit, motivate, train, and manage a team of inside sales representatives, providing ongoing coaching and mentorship to enhance their skills, product knowledge and performance.
• Create and implement effective sales strategies to maximize revenue and market penetration, aligning with overall business objectives.
• Set clear sales targets and performance metrics, monitor team performance, and conduct regular reviews to ensure alignment with sales goals.
• Utilize sales analytics, phone data and CRM activities to track performance, identify opportunities for improvement, and make data-driven decisions to enhance sales processes.
• Work closely with marketing, outside sales, product development, supply chain and customer services teams to ensure cohesive sales efforts and customer satisfaction.
• Ensure current processes are in place that results in a best-in-class customer experience.
• Leverage existing technology to enhance team performance.

Skills

Strategic Leadership

Results Driven

Team Building

Sales Strategy Development

Performance Monitoring

Compliance

Job description

The Inside Sales Manager (ISM) is responsible for leading the inside sales team (IAM, BDM, LQS), developing sales strategies, and ensuring that all sales targets are achieved while fostering a high performing and accountable culture. Success in this position is defined by achieving or exceeding sales targets for new and existing accounts.

Required Qualifications

• Strategic Leadership
• Results Driven
• Team Building
• Sales Strategy Development
• Performance Monitoring
• Compliance

Responsibilities may include, but are not limited to, the following:

• Recruit, motivate, train, and manage a team of inside sales representatives, providing ongoing coaching and mentorship to enhance their skills, product knowledge and performance.
• Create and implement effective sales strategies to maximize revenue and market penetration, aligning with overall business objectives.
• Set clear sales targets and performance metrics, monitor team performance, and conduct regular reviews to ensure alignment with sales goals.
• Utilize sales analytics, phone data and CRM activities to track performance, identify opportunities for improvement, and make data-driven decisions to enhance sales processes.
• Work closely with marketing, outside sales, product development, supply chain and customer services teams to ensure cohesive sales efforts and customer satisfaction.
• Ensure current processes are in place that results in a best-in-class customer experience.
• Leverage existing technology to enhance team performance.

Qualifications

• 5+ years of B2B industrial sales experience, preferably in industrial or electrical markets.
• Strong background in account development and new business development.
• Knowledge of industrial equipment such as electric motors, gear reducers, motor controls and/or generators is required.
• Demonstrated success in leadership.
• Proven ability to motivate people and drive consistent positive sales growth.