Inside Sales Loan Officer

The Federal Savings Bank; Detroit (MI); On-site; USD 32,400 - 39,600; Full time

Benefits offered by this job

Remote option

In-house processing/approval

Marketing support program

Job summary

The Federal Savings Bank is expanding its Consumer Direct team in Detroit, MI, and welcoming remote mortgage bankers. We seek experienced, high-energy, detail-oriented call center/consumer direct mortgage bankers to work bank-provided leads within our 50-state platform.

Join a team offering in-house processing, underwriting, closing and robust marketing support, plus fast turn times and a broad product set including FHA/VA, conventional, jumbo, and more.

Qualifications

• Minimum of 1 year of mortgage lending experience in a call center/consumer direct environment.
• Active NMLS #
• Ability to manage time effectively due to the high volume of inbound leads
• Must be self‑motivated, results‑oriented, and experienced in taking a disciplined approach to working leads
• Strong interpersonal communication skills, ability to effectively interact with individuals within all departments of the bank
• Thorough knowledge of current loan originating guidelines/procedures
• Favorable credit and background check
• Bachelor’s degree preferred
• VA and FHA lending experience strongly preferred
• Veterans are strongly encouraged to apply

Responsibilities

• Work bank-provided mortgage leads within The Federal Savings Bank's 50-state platform.
• Respond to inbound inquiries and guide borrowers through the loan process.
• Maintain accurate and timely follow-up with prospects to achieve closures.

Skills

Mortgage lending

Inbound lead handling

Time management

Communication skills

Self-motivated

Education

NMLS license

Bachelor's degree preferred

Job description

Description

The Federal Savings Bank is expanding its Consumer Direct team in Detroit, MI, and welcoming remote mortgage bankers. We seek experienced, high-energy, detail-oriented call center/consumer direct mortgage bankers to work bank-provided leads within our 50‑state platform.

Job Type

Full-time

Contact Information

SARAH HELTON, VP of Business Development
Phone: [phone]
Email: [e-mail]

What We Offer

• Federal Charter, Mortgage Bankers can originate in all 50 states without the hassle of state licensing
• Custom marketing options, robust marketing support program(s), mobile app, and marketing CRM, gives Mortgage Bankers the edge they need to compete and win!
• Experienced and highly trained operations staff for Processing, Underwriting, Closing and more (ALL 100% IN HOUSE). On‑site operations support available in most loan production offices.
• Quick turn times – our goal is to get your loans closed in 30 days or less
• Loan products for every scenario: FHA, VA, Conventional, USDA, Jumbo, 203k & Renovation, Portfolio, ITIN, Condos/Co‑ops, Construction, HECM's, Multi‑Family, Commercial, Personal Loans and more!
• Strong Secondary Department with over 50 investor relationships and direct seller to Fannie Mae, Freddie Mac, and Ginnie Mae
• Secure environment for Bankers working in an office or remotely
• Coaching programs led by Sales Division Leaders offered to Managers & LOs ready to grow their business and/or teams.
• Unique culture where originators are encouraged to build their own brand within The Federal Savings Bank platform
• Weekly National Sales Meetings to share Bank and industry news

Employee Benefits

• Comprehensive Health, Dental, and Vision insurance plans available; includes company paid life insurance
• Competitive Flex Spending Accounts (FSAs)
• Employee Assistance programs (EAPs) for financial planning, emotional support, legal guidance, and work‑life solutions
• Robust 401k matching
• Employee appreciation events
• Employee recognition on a national scale
• A true team culture working towards one common goal; helping homebuyers finance their dream homes!

Requirements

• Minimum of 1 year of mortgage lending experience in a call center/consumer direct environment
• Active NMLS #
• Ability to manage time effectively due to the high volume of inbound leads
• Must be self‑motivated, results‑oriented, and experienced in taking a disciplined approach to working leads
• Strong interpersonal communication skills, ability to effectively interact with individuals within all departments of the bank
• Thorough knowledge of current loan originating guidelines/procedures
• Favorable credit and background check
• Bachelor’s degree preferred
• VA and FHA lending experience strongly preferred
• Veterans are strongly encouraged to apply

Equal Opportunity Employment Statement

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Salary

$36,000 Draw + Commission