Inside Sales & Customer Service Specialist

Integrity Fusion Products Inc; Peachtree City (GA); On-site; USD 28,000 - 30,000; Full time

Job summary

Integrity Fusion Products is seeking an Inside Sales/ Customer Service Representative in Peachtree City, GA. The role involves communicating with customers, identifying sales opportunities, and ensuring a smooth sales process in a manufacturing setting.

The position requires building rapport, listening to customers, and exceeding expectations. Monday–Friday, 8am–5pm with a full-time schedule. Salary ranges from $20.00 to $22.00 per hour, with benefits typical for a manufacturing environment.

Qualifications

• Outbound sales experience preferred.
• Proficiency in CRM software such as Salesforce.
• Excellent communication skills, both verbal and written.
• Good organizational skills and multitasking ability.
• Excellent phone and cold calling skills.

Responsibilities

• Communicating with customers on inbound and outbound calls as well as email.
• Understanding customers' needs and identifying sales opportunities with new and existing customers.
• Proactively addressing customer questions, issues, and concerns.
• Keeping up with product details, service information, competitors, and industry updates.
• Maintaining a database of current and potential customers using existing CRM system.
• Explaining and demonstrating features of products and services.
• Accurately entering sales orders and quotes quickly in order to meet individual and team goals.
• Upselling products and services that meet the customer’s needs.
• Collaborating with other departments to serve the customer.
• Contribute to department and company improvements.

Skills

Outbound sales

CRM (Salesforce)

Communication

Cold calling

Multitasking

Tools

CRM software (Salesforce)

Microsoft Office

Job description

Integrity Fusion Products is seeking an Inside Sales/ Customer Service Representative in Peachtree City, GA. The role involves communicating with customers, identifying sales opportunities, and ensuring a smooth sales process in a manufacturing setting.

The position requires building rapport, listening to customers, and exceeding expectations. Monday–Friday, 8am–5pm with a full-time schedule. Salary ranges from $20.00 to $22.00 per hour, with benefits typical for a manufacturing environment.