Inside Sales - Chicopee, MA

Green Mountain Electric Supply, Inc.; Chicopee (MA); On-site; USD 30,000 - 48,000; Full time

Job summary

Green Mountain Electric Supply, Inc. is seeking an Inside Sales Associate to join our team in Chicopee, MA. You will develop lasting relationships with contractors and other electrical product purchasers, processing orders, and supporting inventory and warehouse activities.

The role emphasizes customer satisfaction, accurate order management, and proactive communication on lead times and delivery statuses. A minimum of 3+ years of experience in sales or a related field is required.

Qualifications

• Ability to work in a fast-paced, multi-task environment.
• Team-oriented with positive attitude and willingness to go the extra mile.
• Relentless pursuit of customer satisfaction.
• Ability to solve complex problems and think creatively.
• Self-motivated and sales driven with commitment to learning products.

Responsibilities

• Process, pick, and assist customers with their orders.
• Help with inventory, warehouse, and organizational tasks.
• Develop strong relationships with new and existing contractor customers.
• Manage customer orders including procurement and overseeing POs.
• Track lead times and provide delivery status updates; coordinate product delivery.
• Handle change orders and ensure accurate order fulfillment.

Skills

Fast-paced work

Team player

Customer satisfaction

Problem solving

Self-motivated

Learn products quickly

Sales driven

Electrical distribution knowledge

Job description

Description

As an Inside Sales Associate for Green Mountain Electric Supply, you will be part of a team responsible for developing lasting relationships with contractors and other purchasers of electrical products. At Green Mountain Electric Supply, meeting customer needs is first and foremost. An inside sales associate needs to be a highly motivated individual that learns quickly and is driven to go the extra mile in all situations. This position entails processing, picking, and assisting customers with their orders as well as helping with inventory, warehouse, and other organizational roles. As an individual working at Green Mountain Electric Supply, a professional appearance and attitude are required at all times.

This position will be responsible for developing strong relationships with new and existing contractor customers. This position will also be responsible for managing customer orders including procurement and overseeing customer PO's, tracking and coordinating lead times, constantly updating customers with delivery statuses, managing change orders, and coordinating product delivery

Requirements

• Ability to work in a fast-paced, multi-task environment
• Work well with a team
• A positive attitude with a desire to go the extra mile
• Relentless pursuit of customer satisfaction
• Ability to perform under pressure
• Ability to solve complex problems and think creatively
• Self-motivated and sales driven individual
• Commitment to learning products in the fast-changing field of Electrical Distribution
• At least 3+ years of previous experience is required

Green Mountain Electric Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

**The pay range for this role is $22.00 to $35.00 per hour.** Actual compensation will be based on qualifications and other factors determined by law.**