Inside Sales Associate - Phoenix

Carrier; Phoenix, Northern (AZ, KY); Hybrid; USD 65,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Disability benefits

Life insurance

Tax-advantaged accounts

Tuition assistance

Job summary

Carrier is seeking an Inside Sales Representative for its Commercial Service group, primarily onsite in Phoenix, AZ. You will support the sales process by guiding customers and field teams to right-fit HVAC solutions, preparing pricing and contracts, and delivering timely quotes and service opportunities.

You will collaborate with sales and estimating leadership to build accurate quotes, maintain documentation, and drive account growth with a strong commission plan.

Qualifications

• 2+ years of commercial HVAC sales or related experience.
• HVAC industry knowledge preferred.
• Strong communication and ability to present to clients and stakeholders.

Responsibilities

• Guide customers to right-fit HVAC solutions and articulate features based on needs.
• Prepare, interpret, and maintain accurate quotes, configurations, and proposals.
• Build out quotes for repair and service opportunities in collaboration with sales.
• Coordinate pricing and contracts and support the sales process end-to-end.
• Take inbound inquiries and provide timely pricing information.

Skills

HVAC sales experience

Strong communication skills

Building mechanical system knowledge

Education

Bachelor’s degree in Engineering, Construction, Facility Management, or Business

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this Role

As an Inside Sales Representative with Carrier Commercial Service, you will support the sales process by helping customers and field sales teams identify optimal solutions. You will coordinate accurate estimates, prepare pricing documentation and contracts, and deliver timely support across product, pricing, and service opportunities.

Role Location

This role will predominantly be onsite supporting customers. The ideal candidate will be based in Phoenix, Arizona to support customers and Carrier growth.

This Role Offers Lucrative Earnings & Vehicle Program

Lucrative commission plan Comprehensive Support & Training: Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth. Global OEM Backing: The strength and resources of an industry-leading global OEM, paired with an experienced local support team. Career Advancement: Structured development paths built to advance your career into leadership or other business areas

Key Responsibilities

• Sales Process & Customer Support: Guide customers to right-fit solutions, answer inbound inquiries, and articulate product features based on client needs, specifications, and system limitations.
• Estimating & Contract Management: Collaborate with sales and estimating leadership to prepare, interpret, and maintain accurate quotes, configurations, and proposal documentation.
• Service & Repair Support: Partner directly with market sellers to build out comprehensive, competitive quotes for repair and service opportunities.
• Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations.
• Coordinate estimating processes; work with customer, sales teams, estimating and leadership to generate accurate pricing proposals for new and existing products.
• Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
• Work with sellers in your assigned market to build out comprehensive quotes for repair and service opportunities.
• Answers phone calls, providing price quotes and other information.

Required Qualifications

• High school diploma or GED
• 2+ years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.

Preferred Qualifications

• Bachelor’s degree in Engineering, Construction, Facility Management, or Business
• HVAC industry knowledge
• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
• Strong communication skills and ability to present to clients and key stakeholders
• Strong team building and relationship building ability and desire
• Sales at Carrier Lucrative Commission Plan Structure with unlimited potential Lead Generation Programs focused on identifying and supporting sellers in customer engagements and expanded selling opportunities
• Balance of Account Management and New Customer Engagement Strength of an experienced local team backed by the resources of a global leader and Original Equipment Manufacturer (OEM) Development path for Sellers to skyrocket their career into other areas within the business

Pay Range

The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Work with us | Carrier Corporate.

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Use of AI Technology

Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 1 September 2026