Inside Sales Associate Manager

W. W. Grainger; Tempe (AZ); On-site; USD 68,000 - 113,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Holidays

401(k) plan

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity/Paternity leave

Job summary

W.W. Grainger, Inc. is seeking an Inside Sales Associate Manager in Tempe, AZ to coach and mentor new hires through Grainger's academy, while driving growth and customer engagement.

The role emphasizes developing sales capability and leveraging internal partnerships to accelerate performance. You have 5+ years in B2B sales with leadership potential, strong planning and problem solving, and experience with CRM systems.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 5+ years of B2B sales experience with revenue attainment focus.
• Experience in inside sales and cold calling is desired.
• Demonstrated leadership capabilities to lead people within 18-24 months.
• Strong strategic planning, problem solving, and quantitative analysis skills.
• Proficiency with CRM tools and standard computer software.

Responsibilities

• Coach and mentor Inside Sales Associates and guide them through the academy.
• Demonstrate development and transfer of sales ability and value proposition.
• Collaborate with internal partners to remove barriers and accelerate growth.
• Build coaching plans focusing on metrics, competencies, and performance drivers.
• Lead projects to improve adoption and deliver timely customer meetings.

Skills

Sales experience

Leadership

Strategic planning

Problem solving

Time management

CRM proficiency

Organization

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

CRM

Office software

Job description

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $67,900.00 - $113,200.00. This role is eligible for an incentive target of up to 10 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

The Inside Sales Associate Manager will report to the Training & Development Sr. Manager.

You Will

• Responsible for coaching and mentoring Inside Sales Associates, fostering their growth and successfully guiding them through the academy program to achieve graduation.
• Demonstrate development and transference of sales ability, sales process and execute medium customer value proposition and offer to future inside sales team members.
• Collaborate with internal partners such as sales trainers, contact centers, marketing, offer development and sales support to provide feedback to remove barriers and accelerate growth.
• Partner with Manager Inside Sales to build individual coaching plans that focus on: driver metrics, competencies and performance drivers.
• Lead projects with sellers to improve adoption.
• Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales.
• Observe, assess and coach to the execution of the value proposition, medium customer offer.
• Evaluate and understand local market conditions, customer segments, competition, environment and customer needs.
• Give feedback on team members and partners with Manager Inside Sales on recognition programs to motivate sellers.

You Have

• High School Diploma/GED required
• Bachelor's Degree preferred
• 5+ years sales experience in B2B solution-based selling environment focused on revenue attainment and goal orientation. Inside sales experience is desired
• Experience cold calling and acquiring new customers.
• Demonstrated leadership capabilities (capable to take on a formal role leading people within 18-24 months).
• Strategic planning, problem solving, quantitative analysis, time management and organization skills.
• Understands financial reporting and demonstrates competence with computer software and a CRM.
• Demonstrated ability to lead change, sellers, and positively influence Grainger customers.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.