Inside Sales Associate II

ADI Global Distribution; Louisville (KY); Hybrid; USD 22,000 - 37,000; Full time

Benefits offered by this job

Hybrid work model

Uncapped commission

Mentoring

Job summary

ADI Global Distribution is seeking a results-driven Sales Representative to manage an existing book of customer accounts in the Louisville area. You will build strong client relationships, drive growth by closing sales, and serve as the lead contact for all account management matters.

This hybrid role offers a base salary with uncapped commissions, plus comprehensive benefits from day one. Ideal candidates have sales experience in distribution or telecom, industry knowledge of CCTV/IP/AV, and

Qualifications

• Proven sales experience in distribution or telecom / retail sectors.
• Industry knowledge: CCTV, IP, AV technologies, Security, Fire.
• Strong communication and customer service skills; ability to build relationships.

Responsibilities

• Drive business growth by closing sales and managing an existing book of accounts.
• Identify improvement opportunities and optimize processes to prevent issues.
• Serve as the lead point of contact for all customer account management matters.

Skills

Self-motivated

Strong communication

Strong customer service

Goal oriented

Team player

Sales experience

Tools

Excel

Word

PowerPoint

Outlook

Job description

Join a team recognized for leadership, innovation, and diversity.

ADI Global is growing rapidly, is looking to add to our Sales Team. You will be assigned your own book of existing customer accounts and will be responsible for building and maintaining strong, long-lasting customer relationships with ADI.

JOB DUTIES:

• Drive business growth by closing sales

• Identify possible improvement opportunities

• Understand products, systems, and procedures

• Serve as the lead point of contact for all customer account management matters

• Develop trusted advisor relationships with key accounts and customer stakeholders

• Ensure the timely and successful delivery of our products according to customer needs and objectives

• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

• Resolving complaints and preventing additional issues by improving processes

• Keeping accurate records pertaining to inventory and account notes

• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

• Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis

• Maintain Existing Customers

• Manage Sales Cycle

• Provide Excellent Customer Support

• Raise Escalations

• Work with Larger Sales Organizations

• Providing support to other duties as assigned

WE VALUE

• Self-motivated, able to work independently without close supervision, and have a team mentality

• Strong work ethic, do what it takes to get the job done while maintaining high business ethical standards

• Sales experience in the distribution or retail/telecom industries

• Industry knowledge: CCTV, IP, AV technologies, Security, Fire

• Strong communication skills, both verbal and written

• Strong customer service, organization, and multi-tasking abilities

• Goal oriented

• Professional appearance and demeanor

• Positive can-do attitude

• Proficient in Excel, Word, PowerPoint, and Outlook

• Successful track record in exceeding sales targets

• Exhibit strong aptitude for sales and desire to sell/upsell

WHAT'S IN IN FOR YOU:

• Hybrid position - 3 days in the office and 2 days remote

• Competitive base pay plus uncapped commission

• Product and leadership mentoring to ensure you are set up for success

• Benefits- Day 1 - ADI Global Distribution provides comprehensive benefits in the form of major medical, dental, and vision; 401K plan with up to 7% company match; paid vacation, sick time, and company holidays

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ABOUT US

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com .

You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

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Hiring Salary Range

The typical hiring salary for this role, ranges from USD $15.94 to $27.14 per hour but varies by specific work location. Within a range, our company determines base pay for an individual based on various factors, including market conditions, skills, and experience.

Incentive Eligible (SIP)

This position is eligible for a performance-based bonus of up to 42.86% of your annual salary, and prorated based on hire date. Attaining your sales target qualifies you for 100% of your annual sales incentive, while surpassing sales targets during the performance period enables you to earn additional incentive pay.

Benefits

We provide comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

US Visa Sponsorship Eligibility

This position is not eligible for US visa sponsorship

At ADI, we bring together diverse individuals to build the future of homes. ADI is an equal opportunity employer.