Inside Sales Associate

Kirby-Smith Machinery, Inc. - Odessa, TX; Van Alstyne (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Above-Average Pay

Benefits package (medical/dental/visi

401K with Company Match

Generous PTO/holidays

Disability Insurance

Growth opportunities

Paid Training

Family-owned

Wellness programs

Job summary

Kirby-Smith Machinery, Inc. in Van Alstyne, TX, is seeking an Inside Sales Associate to support the sales team by researching the local market, identifying customers, developing leads, and coordinating information for the territory.

The role assists inbound/outbound sales, supports walk‑in customers, and helps identify vendor resources and community engagement opportunities. The candidate will manage customer data across CRM/ERP, maintain accurate notes, and collaborate with outside sales and

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Three years of experience in heavy equipment or related sales preferred.
• Strong verbal and written communication and customer service skills.
• Proficiency with Microsoft Office 365, Excel, CRM systems and related software.
• Ability to manage multiple priorities while maintaining accuracy and follow‑through.
• Valid driver's license and ability to travel locally as needed.

Responsibilities

• Supports sales leadership by researching local market and identifying customers.
• Develops sales leads and coordinates customer and vendor information for the Van Alstyne territory.
• Performs inbound/outbound sales activities and supports walk‑in customers.
• Maintains accurate customer notes and activity in CRM/ERP systems.
• Qualifies leads by assessing customer needs, budgets, decision processes, and timelines.
• Educates customers on Kirby-Smith products and services and supports post‑sale follow‑up.

Skills

Strong verbal and written comms

Interpersonal and customer service

Multitasking

Professional representation

Data-driven insights

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office 365

Excel

CRM systems

EDA

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Inside Sales Associate Benefits

• Above-Average Industry Pay
• Comprehensive benefits package (including medical/dental/vision)
• 401K with Company Match
• Generous PTO Package/Paid Holidays
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Family-owned and operated
• Health and wellness

Inside Sales Associate Position Purpose

Responsible for supporting sales leadership and the sales team by researching the local market, identifying current and prospective customers, developing sales leads, and coordinating customer and vendor information for the Van Alstyne territory. This position provides local market insight, assists with inbound and outbound sales activity, supports walk-in customers, and helps identify vendor resources and community engagement opportunities.

Inside Sales Associate Essential Functions

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
• Researches and identifies active, potential, and prospective customers within the designatedstore territory
• Reviews market share,EDA, CRM, and other data sources to identify customer activity and business opportunities
• Uses job site identification software to identify upcoming projects in the territory
• Generates leads and identifies new sales opportunities through outbound calls and other prospecting activities
• Ensures accurate and reliable data flow acrossCRM, ERP, marketing automation, analytics, and reporting systems
• Supports customer segmentation, targeting initiatives, training activities, and continuous process improvements
• Improves lead generation processes and lead quality to increase conversion rates and support sales growth
• Analyzes data and provides actionable insights and recommendations to Marketing and business stakeholders
• Assists with forecasting, strategic planning, and business decision-making through data analysis and reporting
• Receives, manages, and follows up on inbound phone calls, inquiries, and walk-in customer requests
• Qualifies leads and prospects by assessing customer needs, budgets, decision-making process, and timelines
• Educates current and prospective customers on products, services, and solutions offered by Kirby-Smith Machinery
• Maintains accurate and consistent customer notes, call activity, and follow-up information in appropriate systems
• Greets and assists walk-in customers; directs customers to the appropriate department or associate as needed
• Maintains current knowledge of company products, services, technology solutions, and sales programs
• Builds and maintains relationships with existing customers to support repeat business and customer satisfaction
• Tracks and follows up on identified transaction opportunities, including IMC demos, Smart Construction products, rental opportunities, undercarriage inspections, warranty expiration, and warranty extensions
• Identifies and reports lost sales and rental opportunities
• Collaborates with and supports outside sales associates and other departments as needed
• Assists in identifying local vendor resources, including hauling vendors and other service providers
• Provides support for local civic and community activities as requested
• Consistent and reliable on‑site attendance
• Performs other job‐related duties as assigned

Inside Sales Associate Minimum Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• Three (3) years of experience in heavy equipment, compact equipment, agricultural equipment sales, or a related industry preferred
• Strong verbal and written communication skills
• Strong interpersonal and customer service skills
• Proficiency with Microsoft Office 365, Excel,CRM systems, EDA, and other job‑related software
• Ability to manage multiple priorities while maintaining accuracy and follow‑through
• Ability to represent the company professionally with customers, vendors, and associates
• Valid driver's license and ability to travel locally as needed

Inside Sales Associate Physical Requirements

• Pushing/Pulling/Lifting/Carrying up to 25 pounds without assistance
• Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
• Must be able to mount and dismount truck/forklift, move between buildings/offices
• Physical ability to perform workfor extended hours
• Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE

This is considered a Safety‑Sensitive position.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.