Inside Sales Associate

Poolcorp; Memphis (TN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Rx

401(k) with company match

PTO 13 days + 8 holidays

Life Insurance

Parental Leave

Tuition programs

Bonus programs

Employee stock purchase plan

Employee discounts

Job summary

POOLCORP, a leading distributor of outdoor living products, is seeking an Inside Sales Associate in Memphis, TN. You will interact with walk-in and phone customers, build relationships, and move orders through the sales process with accuracy and speed.

Responsibilities include data entry for invoices, securing payments, handling warranty items, and supporting warehouse duties as needed. A high school diploma or GED and 1+ years inside sales experience are preferred.

Qualifications

• High school diploma or GED required.
• 1+ years of inside sales experience preferred.
• Ability to move 100 pounds with a dolly.
• Strong customer-service attitude and MS Office skills.

Responsibilities

• Assist walk-in and phone customers; establish relationships.
• Process, pull and distribute customer products quickly.
• Handle questions and complaints professionally.
• Enter sales orders to generate invoices for pickup or delivery.
• Secure payment of invoices and obtain credit authorization as per policy.
• Evaluate and disposition warranty items per policy.
• Estimate delivery dates based on vendor production/delivery schedules.
• Assist in receiving, shipping, and general warehouse duties.

Skills

Inside sales

Customer service

MS Office

Communication

Lifting 100 lbs

Fast-paced

Education

High school diploma or GED

Job description

Location: SPP Memphis, TN - 440A 1228 Midas Cove, Cordova, Tennessee - 38018 Pay: $20 - $24/ hour and up to $2,500 through our performance bonuses. Work Hours: Monday-Friday 7am-5pm and seasonal Saturdays 7am-11am

You want Benefits? You’ve got it! Our generous benefits package includes:

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!

What to Expect?

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

What You Will Need:

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
• To be 18 years of age or older to apply.

Looking to work for the best in the industry? Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.

This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice.

The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people.

This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

POOLCORP is the world’s leading independent distributor of swimming pool supplies, with an additional focus on irrigation, equipment, outdoor living and landscape products.

At the core of our business, you will find Safety, Growth, Profitability and Employer of Choice.

Our commitment focuses on providing exceptional value and promoting growth for our customer’s businesses, expanding opportunities for our employees, and increasing returns for our shareholders.

At the heart of our success is our associates. We need talented employees at every level and anticipate even greater needs in the future!

At POOLCORP, the pace is fast, the atmosphere is fun and the people are friendly.

Every team member is encouraged to innovate, contribute ideas, and discover solutions as an important part of a world-class team.

You’ll have the opportunity for your talent to be recognized and to grow.

Join our team of dedicated, talented associates and build an exciting career with POOLCORP, the industry leader.

POOLCORP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.

POOLCORP Culture POOLCORP is committed to creating an accessible and inclusive application process.

Should you need any accommodations or assistance, please contact our Talent Acquisition team.

Email: [e-mail] Phone: [phone]