Inside Sales Associate

Poolcorp; Memphis (TN); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical, Dental, Vision, and Prescription Drug coverage

401(k) with generous company match

13 days of paid time off (PTO) & 8 Paid Holidays

100% employer paid Life Insurance and Long-Term Disability Insurance

Paid Parental Leave

Fully Funded Tuition Education Programs

Bonus Programs

Employee Stock Purchase Plan

Employee Discounts

Job summary

Poolcorp is seeking an Inside Sales Associate in Memphis, TN to enhance customer relationships and ensure efficient sales processes. This role involves processing sales orders, assisting customers both in person and over the phone, and managing inquiries effectively.

With a strong customer-service mindset and efficient operational skills, candidates should possess a high school diploma and ideally have over a year of inside sales experience. Competitive pay, comprehensive benefits, and a supportive workplace await you.

Qualifications

• 1+ years related inside sales experience preferred.
• Familiarity with pool supplies or construction helpful.
• Ability to work in a fast-paced environment.

Responsibilities

• Establish relationships with customers.
• Process and distribute customer products quickly.
• Handle questions and complaints in a professional manner.
• Perform data entry of sales orders accurately.

Skills

Customer-service attitude

Good computer skills

Ability to move 100 pounds

Education

High school diploma or GED

Tools

MS Office

Job description

Location: SPP Memphis, TN - 440A 1228 Midas Cove, Cordova, Tennessee - 38018

Pay: $18 - $24/hour and up to $2,500 through our performance bonuses.

Work Hours: Monday-Friday 7am-5pm and seasonal Saturdays 7am-11am.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401(k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts

What to Expect

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.

On a daily basis our Inside Sales Associate:

• Establishes relationships with customers by assisting walk‑in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor's production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

What You Will Need

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast‑paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
• To be 18 years of age or older to apply.

Equal Opportunity Employer Statement

POOLCORP, including all its subsidiaries, is a drug‑free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

POOLCORP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.