Inside Sales Associate

Master Halco; Kansas City (KS); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Quarterly Bonus Program

401(k) matching

Tuition reimbursement

Generous paid time off

Job summary

Master Halco is seeking an Inside Sales Associate to service contractors, distributors, and retailers from our Kansas City branch. The role combines phone sales, order processing, and exceptional customer service in a fast-paced building products environment.

You will collaborate with the outside sales team to expand product offerings, respond to inquiries, and ensure timely quotations and order fulfillment, while aiming to hit sales targets and earn bonuses.

Qualifications

• High School graduate or equivalent work experience.
• 1-3 years of customer service / sales experience.
• Excellent phone and customer facing experience.
• Strong communication skills (verbal & written).
• Computer literate and proficiency in MS applications (EXCEL required).

Responsibilities

• Partner with outside sales team to expand products and customer base.
• Take inbound phone calls and emails from contractors and retail customers to process quotes and orders in a timely manner.
• Consult with clients/customers after sales to provide ongoing support.
• Prepares job order quotations based upon customer requests and information.
• Communicate by phone or email with customers from time of order to time of shipment.

Skills

Customer service

Phone sales

Communication

MS Excel

Education

High School diploma or equivalent

Tools

MS Excel

Job description

Secure a sales career within the fence / building products industry! Master Halco

North America’s leading manufacturer/distributor of fencing and perimeter security products is seeking an Inside Sales Associate.

The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products.

Inside Sales Associate Daily Expectations Include

• Discovery conversations with existing customers and prospect customers to identify products and services that Master Halco can provide to grow their business.
• Calling the current customers, by phone, to generate orders for delivery on scheduled delivery routes and to inform customers of specials and sales promotions.
• Work as a team with other sales and operations people to hit sales goals and earn bonuses and spiffs.
• Excellence with phone sales, computer entry, and customer-facing engagement.

Desired Sales Experience Or Applicable Product Knowledge

• Building materials: metals, woods, plastics, hardware.
• Do-It-Yourself retail.
• Construction.
• Mechanical/Electrical.

This position has played an important role in advancing Master Halco toward attaining $1Billion valuation in 2022. The sales team's success in generating sales and providing excellence in customer service builds Master Halco's future and maintains our 60+ year heritage in the building products industry.

If you enjoy a fast-paced work environment and the opportunity to show us your best customer service skills, this is the right place for you!

Working With Us Has Its Rewards

• Competitive pay range of $24.65 to $28.50 per hour (based on experience).
• Quarterly Bonus Program and spiffs.
• Monday through Friday schedule.
  • Typical operating hours are 8am-5pm.
• A competitive health care plan typically starts following the 31st day of employment.
• A generous matching 401(k) plan.
• Tuition reimbursement up to $10K per academic year.
• Generous paid-time off package.
• Corporate discount opportunities and more.

Responsibilities

• Partner with outside sales team to expand products and customer base.
• Collects market intelligence from customers regarding competitive situations, competitor pricing, market situations plus, and informs Branch Manager.
• Take inbound phone calls and emails from contractors and retail customers to process quotes and orders in a timely manner.
• Consult with clients/customers after sales to provide ongoing support.
• Prepares job order quotations based upon customer requests and information.
• Communicate by phone or email with customers from time of order to time of shipment.

Qualifications

• High School graduate or equivalent work experience.
• 1-3 years of customer service / sales experience.
• Excellent phone and customer facing experience.
• Strong communication skills. (verbal & written).
• Computer literate and proficiency in MS applications (EXCEL required).

Master Halco is proud to be an Equal Opportunity Employer. We are committed to a work environment that respects and supports all individuals. We do not discriminate based upon race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, genetic information, national or ethnic origin, military service status, or other applicable legally protected characteristics. Master Halco is committed to creating an inclusive environment for all associates.