Inside Sales Associate

Airgas, Inc.; Green Bay (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Career development

Comprehensive benefits package

Paid parental leave

Job summary

Airgas, Inc. is seeking an Inside Sales Associate in Green Bay, WI to handle customer interactions by phone, in person, or with account manager support. The role focuses on servicing branch clients and nurturing existing relationships while supporting the sales team.

The position offers competitive pay, 401(k) with match, comprehensive benefits, and opportunities for career growth including training and development.

Qualifications

• High school diploma or equivalent.
• Prior customer service and/or inside sales experience.
• Strong verbal and written communication; able to work with others in a team.

Responsibilities

• Partner with Account Managers to provide seamless service to our professional community.
• Resolve customer inquiries promptly and thoughtfully to align with customer needs.
• Collaborate with internal teams to maintain accurate records and healthy accounts.
• Provide meaningful assistance to ensure clients feel supported and heard.
• Improve internal processes to enhance the overall customer journey.

Skills

Customer service

Inside sales

Verbal & written communication

Team collaboration

Time management

Education

High school diploma

Tools

SAP

Job description

Inside Sales Associate

Location: Green Bay, WI - Retail shop

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring an Inside Sales Associate at our Green Bay WI Branch!

We are looking for you!

• Competitive pay. Daytime Hours
• Career Growth: Hands-on training and career development.
• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment

The Inside Sales Associate focuses on selling to customers over the phone, face to face or with AM assistance. The ISA resolves customer account needs and fostering long-term satisfaction through dedicated service and coordination. This position is centered on selling to Branch clients and or nurturing existing relationships and supporting the Sales Team.

• Partner with Account Managers to provide seamless service to our professional community.
• Ensure alignment on customer account needs by resolving inquiries promptly and thoughtfully.
• Collaborate with internal teams to maintain excellent records and account health.
• Provide meaningful assistance to ensure clients feel supported and heard.
• Advance internal processes to improve the overall customer journey.
• Foster a sense of partnership across departments to resolve complex inquiries efficiently.
• Maintain a collaborative and team-oriented approach to daily office operations.

Are you a MATCH?

Required Qualifications:

• A high school diploma or equivalent.
• Prior customer service and/or inside sales related experience required.
• Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a team environment across the organization knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others.
• Exhibits customer focused behavior such as building positive relationships and strives to understand customer's needs, both internal and external.
• Self-motivated with excellent organizational and time management skills to include the ability to multi- task and effectively manage projects in a diverse organization.

Preferred Qualifications:

• Additional post high school education and/or training preferred.
• SAP experience preferred.
• Industrial Gas and/or Welding experience preferred.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].

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