Inside Sales Associate

Heritage Landscape Supply Group, Inc.; Fort Lauderdale (FL); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Weekly/bi-weekly pay

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision

Flexible spending accounts

Life and short-term disability

Long-term disability (optional)

Job summary

SRS Distribution Inc. is seeking an Inside Sales Associate in Fort Lauderdale to develop new leads and nurture relationships with customers in the Pool/Landscape sector.

You will drive revenue through proactive outreach, manage orders, and support the sales team using CRM tools while delivering excellent service. The role emphasizes relationship-building, digital tools, and an entrepreneurial mindset with limited travel to trade shows or events.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and CRM systems.
• Bilingual in English and Spanish preferred, not required.
• Strong customer service and relationship-building abilities.
• Detail-oriented with good organizational and time-management skills.
• Team player with a proactive, solutions-oriented mindset.

Responsibilities

• Identify and qualify new business leads and opportunities.
• Foster relationships with internal and external customers to maximize sales opportunities.
• Support outside sales team in account management and order processing.
• Prepare product demonstrations, presentations, and proposals.
• Track and report sales performance using CRM.
• Drive growth with outbound calls, managing 15+ customers daily in CRM.
• Collaborate with Credit and Lead Generation to maintain accounts and expedite orders.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Stay informed about product innovations, market trends, and competitors.

Skills

MS Office Suite

CRM software

Customer service

Bilingual English/Spanish (preferred)

Education

High school diploma or equivalent

Tools

CRM software

Job description

Inside Sales Associate is responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the Pool/Landscape industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

Key Responsibilities:

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in the manage of customer accounts and order processing.
• Prepare product demonstrations, presentations and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue
• Drives adoption of digital resources to improve efficiency and sales effectiveness .
• Requires minimal travel, limited to occasional attendance at trade shows, industry association events, and company sponsored events as necessary to support sales and customer relationship efforts.

Minimum Qualifications:

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
• Ability to communicate in verbal and written-bilingual in English and Spanish preferred not required.
• Excellent customer service skills with a focus on customer satisfaction and relationship-building.
• Detail-oriented with strong organizational and time management capabilities.
• Capability to work cohesively within a team environment, adhering to a “one team, one fight” philosophy.
• Successful completion of a criminal and driving background check, as well as a pre-employment drug test.

Minimum Education:

• A high school diploma or equivalent to both education and experience

Minimum Years Of Work Experience:

• Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
• Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.

Job Location: National Structure - Ft. Lauderdale

450 W MacNab Rd Ste 5 Ft. Lauderdale, FL 33309

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.