Inside Sales Application Engineer - Isolation & Actuation

John H. Carter Company, Inc.; Baton Rouge (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

A well-known engineering firm seeks an Inside Sales Application Engineer in Baton Rouge, LA. The role involves technical product selection, customer quoting, and troubleshooting. Ideal candidates will have strong interpersonal skills and experience in product documentation and software tools. Commitment to customer satisfaction and teamwork is essential.

Qualifications

• Strong interpersonal skills needed for customer relationships.
• Experience in technical documentation and product selection.
• Willingness to participate in required trainings.

Responsibilities

• Select technical products based on customer conditions.
• Quote customers timely with product and pricing information.
• Participate in after-hours and weekend on-call rotation.

Skills

Troubleshoot customer applications and products

Technical product selection

Interpersonal skills

Experience using sizing software

Job description

Overview

Inside Sales Application Engineer - Isolation & Actuation at John H. Carter Company, Inc.

Responsibilities

• Technical product selection and documentation based on customer processing conditions.
• Using provided software for sizing and selection of products based off of published flow curves (Cv), torques, processing conditions, IEC valve equations, and bulletins.
• Challenged daily to expand technical knowledge.
• Ability to troubleshoot customer applications and products.
• Responsible for quoting customers in a timely manner which includes, product selection, lead-time, and pricing.
• Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
• Work closely with and support the JHC product manufacturers
• Attend and participate in required trainings
• Participate in the after hours and weekend On-Call rotation
• Be a team player, and work well as a group
• Always build and cultivate solid relationships
• This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
• Regular and predictable attendance is essential for this position.

Qualifications

• Ability to troubleshoot customer applications and products.
• Technical product selection and documentation based on customer processing conditions.
• Experience using software for sizing and selection of products based on published flow curves (Cv), torques, processing conditions, IEC valve equations, and bulletins.
• Strong interpersonal skills; ability to build and cultivate solid relationships.
• Willingness to participate in required trainings and in the on-call rotation.

Company Information

John H. Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H. Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H. Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H. Carter Company; no fee will be paid in the event a candidate is hired by John H. Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [e-mail].