Inside Sales Agent

AAA; United States; Remote; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical plan

Vision insurance

Dental insurance

Flexible Spending Accounts

Paid time off

Life insurance

Long term disability

401(k) plan

Travel discounts

Job summary

Pleasant Holidays is seeking an Inside Sales Agent to handle administrative duties for sales, including invoicing, event handling and FAM facilitation. The role involves heavy phone and email work, supporting nationwide BDMs and coordinating roadshows and producer trips.

The successful candidate will manage commissions, apply TRIP points, run sales reports, and liaise with agencies and partners to ensure smooth operations for Pleasant Holidays events and programs.

Qualifications

• Proven experience in sales training or a related field.
• Strong understanding of sales processes and techniques.
• Excellent communication and presentation skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using training software and tools.
• Strong organizational and project management skills.

Responsibilities

• Provides administrative support to nationwide BDMs by ensuring they have necessary supplies for each field event.
• Assist with the handling and coordination of events from the HQ level, this includes at minimum - Roadshows and Top Producer trips.
• Answer incoming calls and emails from travel agents and screen calls for BDMs and assist with travel agent needs. Resolve problems.
• Process agency / consortia changes in all applicable systems. Change commissions in Atlas as directed by Staff VP of Sales. Apply Bonus TRIP points as needed. Run Sales reporting.
• Manage fams, including working with marketing on collateral, product team and/or partners on names, rooming, etc, plus corresponding with the attendees and/or agency/club on details
• Invoicing and payment facilitation for all HQ organized sales events, fams and top producer events.

Skills

Sales training

Sales processes

Communication

Collaboration

Organization

Presentation skills

Training software

Job description

Inside Sales Agent

A|T Collective is seeking an inside sales agent that handles the majority of the administrative work for sales - including invoicing, event handling and FAM facilitation. Heavy phone and email requests in addition to daily sales support needs. This position is responsible for the upkeep and modifications of all agency and consortia commissions as well as overseeing the TRIP point program. The Inside Sales agent will assist across A|T Collective brands.

Key Responsibilities:

• Provides administrative support to nationwide BDM’s by ensuring they have necessary supplies for each field event.
• Assist with the handling and coordination of events from the HQ level, this includes at minimum - Roadshows and Top Producer trips.
• Answer incoming calls and emails from travel agents and screen calls for BDM’s and assist with travel agent needs. Resolve problems.
• Process agency / consortia changes in all applicable systems. Change commissions in Atlas as directed by Staff VP of Sales. Apply Bonus TRIP points as needed. Run Sales reporting.
• Manage fams, including working with marketing on collateral, product team and/or partners on names, rooming, etc, plus corresponding with the attendees and/or agency/club on details
• Invoicing and payment facilitation for all HQ organized sales events, fams and top producer events.

Qualifications:

• Proven experience in sales training or a related field.
• Strong understanding of sales processes and techniques.
• Excellent communication and presentation skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using training software and tools.
• Strong organizational and project management skills.

Preferred Skills:

• Experience in the travel or hospitality industry.
• Familiarity with Pleasant Holidays’ products and services.
• Ability to adapt training methods to different learning styles.

Starting pay range for this position is $21.00 – $25.00 per hour.

Benefits to working at Pleasant Holidays:

• Medical (with prescription)
• Vision
• Dental
• Flexible Spending Accounts
• Paid Time Off for Holidays, Vacation, and Illness
• Company paid Life Insurance
• Long Term Disability
• 401(k) Plan
• AFLAC Plans
• Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.

Pleasant Holidays is an Equal Opportunity Employer

Our organization participates in E-Verify

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws