Inside Sales Agent

iFIT; Logan (UT); Hybrid; USD 9,600 - 11,000; Full time

Job summary

iFIT is seeking an ambitious Inside Sales Representative in a hybrid role based in Logan, Utah. You will convert inbound phone and chat inquiries into hardware sales across NordicTrack, ProForm, and iFIT, while increasing membership and warranty attachment on each sale.

You should have proven success in inside sales, excellent communication, and be comfortable using CRM tools such as Salesforce or HubSpot. Compensation is $7.50 per hour plus commission, with a strong emphasis on meeting and

Qualifications

• Proven success in inside sales or a similar role, ideally within fitness or consumer goods.
• Exceptional communication and interpersonal abilities with the ability to build rapport and effectively engage with customers.
• Strong problem-solving skills and a results-driven mindset with a relentless drive to achieve and surpass goals.
• Proficient in CRM software and sales tools such as Salesforce or HubSpot, with experience in data-driven sales strategies a plus.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Leverage your sales expertise to identify and pursue new business opportunities, engaging with potential customers through inbound leads, cold calls, and referrals to convert them into satisfied clients.
• Develop strong connections with customers, understand their fitness needs, provide tailored recommendations on NordicTrack and ProForm products, and ensure a seamless sales experience.
• Guide prospects from initial contact to successful closure by demonstrating product features, handling objections, and effectively communicating the unique benefits of our fitness equipment.
• Keep up-to-date with the latest trends in fitness and wellness as well as competitor offerings, using this knowledge to provide insightful recommendations and maintain our competitive edge.
• Meet and exceed sales goals by monitoring performance metrics, tracking sales activities, and adapting strategies to maximize results.
• Deliver exceptional service before, during, and after the sale, addressing any issues or follow-up needs promptly to ensure every customer feels valued and supported.
• Work closely with Marketing and Customer Service teams, sharing insights, participating in strategy sessions, and contributing to the overall success of the company.

Skills

Inside sales

Communication

Problem solving

Customer service

Tools

Salesforce

HubSpot

Job description

iFIT’s vision is to create the world’s most holistic health and fitness platform, integrating all elements of health - physical fitness, mental health, nutrition and active recovery - into a seamless interactive experience. We develop proprietary software that learns and adjusts to the habits of each person as it delivers immersive content that guides them on their own individual fitness journey.

We are currently seeking an ambitious pace-setter to join our team as an Inside Sales Representative hybrid in Logan, Utah.

iFIT is at the forefront of the fitness revolution — the powerhouse behind NordicTrack and ProForm, dedicated to transforming lives through innovative fitness solutions. As an Inside Sales Representative, you will play a pivotal role in driving sales of our industry-leading fitness equipment. If you are a high-energy sales professional with a passion for fitness who excels at turning potential leads into loyal customers, we want to hear from you.

COMPENSATION

$7.50 per hour + commission

ROLE COMMITMENTS

• Maintain or exceed key performance indicators as set by your manager.
• Convert inbound phone and chat inquiries into hardware sales across NordicTrack, ProForm, and iFIT.
• Increase iFIT membership and warranty attachment on every hardware sale.
• Support inbound phone, chat, or outbound campaigns as business needs require.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Leverage your sales expertise to identify and pursue new business opportunities, engaging with potential customers through inbound leads, cold calls, and referrals to convert them into satisfied clients.
• Develop strong connections with customers, understand their fitness needs, provide tailored recommendations on NordicTrack and ProForm products, and ensure a seamless sales experience.
• Guide prospects from initial contact to successful closure by demonstrating product features, handling objections, and effectively communicating the unique benefits of our fitness equipment.
• Keep up-to-date with the latest trends in fitness and wellness as well as competitor offerings, using this knowledge to provide insightful recommendations and maintain our competitive edge.
• Meet and exceed sales goals by monitoring performance metrics, tracking sales activities, and adapting strategies to maximize results.
• Deliver exceptional service before, during, and after the sale, addressing any issues or follow-up needs promptly to ensure every customer feels valued and supported.
• Work closely with Marketing and Customer Service teams, sharing insights, participating in strategy sessions, and contributing to the overall success of the company.

EDUCATION & EXPERIENCE

Education and Basic Qualifications

• Proven success in inside sales or a similar role, ideally within the fitness or consumer goods sectors, with a track record of meeting or exceeding sales targets.
• Exceptional communication and interpersonal abilities with the ability to build rapport and effectively engage with customers.
• Strong problem-solving skills and a results-driven mindset with a relentless drive to achieve and surpass goals.
• Proficient in CRM software and sales tools such as Salesforce or HubSpot, with experience in data-driven sales strategies a plus.
• Authorized to work in the United States without sponsorship.

Preferred Qualifications

• A genuine passion for fitness and wellness and enthusiasm for NordicTrack and ProForm products.

DISCLAIMER

Compensation may vary based on the job level, your geographic work location, position incentive plan, and exemption status.
Although we currently may consider hiring in the states listed below, not all positions are available in all locations, and work in a particular state is not guaranteed. Current list of states where iFIT may consider hiring: AK, AL, AR, AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY.
Subject to applicable state laws, your employment at iFIT is “at-will”. At-will employment means that you and the company each have the right to terminate the employment relationship at any time for any cause or for no cause at all.

Pay Range:

$7—$7.50 USD

iFIT does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, veteran status or any other characteristic protected by law.