Inside Sales Account Manager, SMB - HPE Networking

Hewlett Packard Enterprise Development LP

Durham (NC)

On-site

USD 50,000 - 114,000

Full time

14 days+
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Benefits offered by this job

Health benefits

Job summary

Hewlett Packard Enterprise is seeking an Inside Sales Account Manager, SMB – HPE Networking. The role is designed as onsite with primary work from an HPE office in North Carolina, USA.

You will support and sell within the installed base and opportunities from procurement to senior management, driving opportunities from qualification to close with direct e-business capabilities. The position requires 4–6 years of selling or account management experience, a four-year degree preferred, and a proven

Qualifications

  • Four year university/ Bachelor’s degree preferred or equivalent experience.
  • Typically 4-6 years of selling or account management experience; preferable in IT industry.
  • Proven track record in sales.

Responsibilities

  • Move leads through the entire sales process independently.
  • Proactively sells products and services to the installed base and supports promotions and upgrades.
  • Manage pipeline and forecast responsibilities according to sales process.
  • Achieve quota and goals and coordinate with outside sales when needed.
  • Engage with partners to improve win rates on selective deals.

Skills

Consultative selling
Account management
Sales forecasting
Relationship building

Education

Bachelor's degree

Job description

Inside Sales Account Manager, SMB – HPE Networking

This role has been designed as "Onsite" with an expectation that you will primarily work from an HPE office.


Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.


Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.


Job Description

Job Family Definition: Encompasses supporting and/or selling the within company’s installed base as well as non-company accounts for expanded wallet share and to achieve assigned product quota. Builds customer confidence in the company’s remote sales capabilities, from procurement to senior levels of customer management. Drives opportunities from qualification to close and promote the benefits of direct e-business transactions or inside business support to prospective customers.


Management Level Definition: Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments.



  • Majority of work done independently.

  • Independently moves leads through entire sales process.

  • Proactively sells products, services, supplies to installed base in support of company promotion and upgrade campaigns.

  • Achieves set quota and goals.

  • Sells primarily transactional, with some solutions selling; owns strategic entry points at the customer aligned to the business objective of area.

  • Sells complex, multi- products/services.

  • Involves Outside Sales Rep as necessary for high complexity sales or where competitor is face-to-face with customer.

  • Participates in development of district sales strategy & quota setting; defines own individual sales plan.

  • Addresses customer complex requests via broad multi-product/service.

  • Identifies and allocates internal and external resources to deliver transactional or solution sales.

  • May interfaces with specialty buyers, e.g., IT, Procurement, etc. or with business executives.

  • Pursues opportunities in assigned territory, account or product line.

  • Actively prospects within accounts to discover or cultivate sales opportunities.

  • Responsible for pipeline and forecast responsibility in accordance with sales center business process.

  • Aggressively reviews account activities in pursuit of new business or up- selling opportunities.

  • Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company.

  • Partners effectively with others in the account to ensure coordinated, efficient account management.

  • Actively manages the account to protect and grow the company's business; coordinates all account forecasts, planning and reporting.

  • As dictated by the selling model, engages partners effectively to improve win rates on selective deals.

  • Orchestrates the resources and sponsorship essential for executing business effectively.


Education and Experience Required


  • Four year university/ Bachelor's degree preferred or equivalent experience.

  • Typically 4-6 years of selling or account management experienced; preferable in IT industry.

  • Proven track record in sales.

  • Demonstrated ability to move leads through entire sales process independently.


Knowledge and Skills


  • Listens to customer needs and tailors messages to customer based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services.

  • Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities.

  • Exhibits thorough knowledge of the company's portfolio, observed via customer interactions, test scores, and limited reliance on technical support, pre-sales or internal resources to discuss products or solutions with customers.

  • Consistently meets or exceeds metrics related to inbound calls set by segment management.

  • Understands the client procurement processes and knows key decision criteria for winning new and / or maintaining existing business.

  • Exhibits thorough knowledge of the company portfolio, observed via customer interaction, test scores, and limited reliance on technical support, Pre-sales or internal resources to discuss products or solutions with customers.

  • Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities.

  • Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.

  • Ability to build strong consultative relationships with key client business managers and IT executives with a focus on addressing business needs.

  • Understands the client procurement processes and knows key decision criteria for winning new and / or maintaining existing business.

  • Knows and understands company's sales tools and processes.

  • Project Management skills desired.

  • Demonstrates ability to act as a team lead.

  • Demonstrated ability to coordinate internal and external partners to deliver appropriate solution sale.


What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.


Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.


Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.


Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.


Job: Sales Job Level: Intermediate


The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Hourly Salary USD 35.96 - 83.13 in North Carolina This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 60%/40%.


Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html


HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.


Equal Employment Opportunity.


Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.


HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.


HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.


Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.


Disclosure of Sensitive Personal Data Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.


Hewlett Packard Enterprise Technology innovation that fosters business transformation.


We Are In the Acceleration Business. We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.


Standards of Business Conduct (SBC) The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how we win the right way.


Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. If you’d like more information about your EEO right as an applicant under the law, Know Your Rights.

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