Inside Sales Account Manager

ITW; Hatfield (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Brooks Instrument, part of ITW, seeks an Inside Sales Account Manager at its Hatfield, PA headquarters to support global account managers, distributors, and OEM integrators.

You will coordinate forecasts, prepare sales outlooks, and manage distributor bookings, with emphasis on customer service and MS Office skills. Experience in technical sales and familiarity with Power BI or Salesforce is a plus; team orientation is essential.

Qualifications

• Technical background with experience in a technical sales organization (preferred).
• Proficient in MS Office, especially Excel; Power BI and Salesforce a plus.
• Strong customer service skills are required.

Responsibilities

• Provide sales support for global account managers, regional managers, and distributors.
• Manage OEM Integrators in the United States, Europe, and Asia.
• Prepare monthly rolling 12-month bookings forecast for operations and deals.
• Create 12-month projected sales outlook by strategic accounts and regions.
• Review BDW sales and code changes for Finance submission.
• Generate monthly global sales reports and distribute.
• Lead monthly Opportunities review meetings with regional teams.
• Support planning, operations and account management with supply chain activities.
• Assist with order prioritization and distributor reporting.

Skills

Technical background

Customer service

MS Office

Excel

Power BI

Salesforce

Tools

MS Office

Excel

Power BI

Salesforce

Job description

Job Description:

Brooks Instrument (www.brooksinstrument.com), an industry leader in flow and pressure instrumentation for critical applications, is seeking candidates for a Inside Sales Account Manager position that will be based at the company headquarters in Hatfield, Pennsylvania (suburban Philadelphia). The company has manufacturing locations in Pennsylvania, Hungary, Malaysia and Korea, and also maintains sales and service offices throughout the world. Our high-tech products are used in laboratory and process applications in end markets such as: oil & gas, petrochemical, medical devices, waste water, life sciences, and analytical instruments.

Basic Function

Provide sales support for Brooks’ global account managers, regional managers, and distributors. Management of OEM Integrators in the United States, Europe, and Asia.

Essential Duties and Responsibilities

• Working with the global sales team to prepare monthly rolling 12-month bookings forecast for operations and bookings review presentation

• Working with planning, prepare 12-month projected sales outlook (actual shipments + projected shippable bookings) by strategic accounts and regions

• WW Trade Sales Report - monthly review of BDW reported sales by Rep and Strategic Account for coding accuracy, highlighting changes needed for final approval and submission to Finance

• Prepare monthly global sales report using submissions from global sales team and distribute

• Host monthly Opportunities review meetings with North America/Europe and Asia Sales Teams

• Day to day management of the Semiconductor OEMs Integrators

• Manage Integrator Kanban programs, with quarterly review. Make recommendations on changes to bin quantities/part numbers

• Work with Planning, Operations and Lam account management to support Lam bi-weekly supply chain meetings

• Quarterly Organic Growth reporting to Finance

• Manage Master Semi Discount Schedule file

• Support sales department efficiency improvement initiatives.

• Provide support between field sales, customer service, planning and operations as needed

• Support outside sales personnel with individual account reports, quotes, credit RMA’s, product cross references, pricing resolution and general inquiries

• Report Distributor Bookings monthly and report Distributor Sales quarterly.

• Assist planning with order prioritization and allocation as required.

Education and Experience

• A technical background and a minimum of four (4) years’ experience working within a technical sales organization is preferred.

• Proficient in MS Office with a focus on Excel is required. Experience with Power BI and Salesforce would be an advantage

• Strong Customer Service skills is required.

Benefits

Our employees enjoy competitive, merit-based salary plus excellent benefits including:

• Health and dental insurance

• Company Paid Life Insurance

• Short and Long Term Disability

• 401K plan with generous company match

• Vacation, personal days and holidays

• Continuing education reimbursement program

• Flexible spending accounts

The opportunity to join a well established (80 years in business) yet dynamically changing organization that works together as a team to meet the challenges of satisfying customers’ needs and managing rapid growth to better compete in a global marketplace.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.