Inside Sales Account Manager

Flow Control Group; Georgia; On-site; USD 50,000 - 70,000; Full time

Job summary

A specialized products company in Georgia is looking for an Inside Sales Account Manager to drive revenue growth by managing customer relationships and identifying upselling opportunities. Candidates should have 2–5 years of sales experience and a Bachelor’s degree. The role offers benefits such as medical, dental, vision, and employee ownership programs.

Benefits

Medical, Dental, Vision benefits

Employee ownership program

401(k) matching

PTO and holidays

Qualifications

• 2–5 years of sales/account management experience with a proven track record.
• Background in technical industrial products sales.
• Experience in fast-paced, incentive-driven environments.

Responsibilities

• Develop and maintain strong relationships with assigned customer accounts.
• Act as the primary point of contact for customer inquiries.
• Meet or exceed sales quotas by upselling and cross-selling.

Skills

Effective verbal and written communication

Strong Microsoft Office skills

Prioritization and time management

Technical product learning

Education

Bachelor’s degree (technical concentration)

Job description

Overview

Engineered Specialty Products, 3295 Cobb Intl Blvd, Kennesaw, Georgia, United States of America

Posted Monday, September 22, 2025 at 4:00 AM

Company: Engineered Specialty Products, Inc

About Us
Engineered Specialty Products (ESP) has been a leader in Quality Pressure and Temperature Instruments for over 25 years. ESP’s primary product brands include Precision Instrument Co. (PIC) and Baumer Process Instrumentation. ESP offers tailored solutions for the pressure and temperature industry and is expanding its operational infrastructure.

Role

The Inside Sales Account Manager is responsible for developing and maintaining strong customer relationships, acting as the primary point of contact for inquiries, issues, and sales opportunities. This role focuses on driving revenue growth by identifying upselling and cross-selling opportunities, expanding product usage within existing accounts, and proactively addressing customer needs. They analyze account trends, monitor market activity, and adjust sales strategies to meet or exceed sales quotas. They collaborate with internal teams to ensure seamless customer experiences and long-term account success.

Responsibilities

• Develop and maintain strong relationships with assigned customer accounts
• Act as the primary point of contact for customer inquiries, issues, and requests
• Proactively monitor account performance and identify growth opportunities
• Meet or exceed sales quotas by upselling, cross-selling, and expanding product usage within accounts
• Develop tailored sales strategies based on customer needs and preferences
• Conduct product demonstrations and provide detailed explanations of offerings
• Address customer concerns promptly, ensuring high satisfaction levels
• Collaborate with order fulfillment teams to resolve issues effectively
• Educate customers on new products, features, and services
• Identify and pursue opportunities to onboard new accounts
• Collaborate with business development teams to nurture leads
• Utilize CRM tools to track and manage sales opportunities
• Analyze account trends to identify growth potential and risk factors
• Monitor competitor activity and market trends to adjust sales strategies
• Work closely with internal teams to align on customer strategies

Works Closely with

• Director of Inside Sales: ensure sales plans are executed to increase revenues and margins, maintain high customer satisfaction, develop forecasts, and suggest new products, markets, promotions, pricing, or literature ideas

Company Values

• Energy - Action, accountability, and positive team contribution
• Service - Build and care for customer relations and employees; open communication
• People - Integrity, honesty, loyalty, and empowerment

Leadership Principles

• Authenticity, presence, usefulness in leadership
• Commitment to a meaningful, supportive work environment
• Clear performance standards and ongoing development
• Bi-annual performance evaluations and accountability
• Address negative issues promptly
• Formal evaluation of job skills from supervisor

Qualifications

Preferred Education & Experience

• Bachelor’s degree (technical concentration)
• 2–5 years of sales/account management experience with a proven track record in a high outbound transactional, customer service, or sales environment
• Background in technical industrial products sales
• Experience in fast-paced, incentive-driven environments
• Prior experience in developing, coordinating, and leading training programs is preferred

Preferred Skills

• Effective verbal and written communication; strong Microsoft Office skills
• Entrepreneurial, motivated, goal-oriented, and competitive
• Excellent prioritization and time management
• Ability to quickly learn technical products and applications

Engineered Specialty Products operates as a subsidiary within Flow Control Group (FCG), a holdings company focused on flow control, fluid handling, process automation, and life sciences with locations across North America.

Why Build a Career with Us?

Everyone’s an Owner of the Company: Employee ownership program across Flow Control Group portfolio companies.

Competitive Benefits: Medical, Dental, Vision, 401(k) matching, PTO, holidays, parental leave, and other plans.

Training: FCG University with access to courses and development opportunities.

Career Growth: Opportunities for growth through a network of brands, training programs, mentorship, and career development.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected characteristics.

Engineered Specialty Products, 3295 Cobb Int'l Blvd, Kennesaw, Georgia, United States of America