Inside Sales

Daikin Applied Americas; Romeoville (IL); On-site; USD 57,000 - 70,000; Full time

Job summary

Thermosystems, a Daikin group member, is seeking a parts coordinator in Romeoville, IL. You will assist customers, identify parts, and process revenue and warranty orders, supporting our HVAC equipment sales and service teams.

This role emphasizes strong communication, attention to detail, and the ability to manage multiple tasks. Training will be provided, and a competitive hourly rate reflects local pay for IL.

Qualifications

• HVAC equipment knowledge required.
• Proficiency with Microsoft 365 applications.

Responsibilities

• Communicate with inside and outside customers.
• Assist with calls, emails, and in-store customers; identify parts and resolve contractor questions.
• Accurately identify parts.
• Process revenue and warranty orders for parts/equipment.
• Generate part quotes and equipment proposals for customers.
• Load and unload trucks/customer vehicles.
• Provide training to new parts personnel.
• Perform other duties as assigned.

Skills

HVAC equipment knowledge

Microsoft 365

Job description

About Thermosystems

Founded in 2000, Thermosystems, a member of the Daikin group, is a manufacturer’s representative specializing in commercial heating, ventilation, and air conditioning (HVAC) products and controls. Our mission is to be the trusted partner behind complete HVAC solutions, bringing the expertise and guidance our customers deserve—because better buildings start with better partners.

Headquartered in Elmhurst, Illinois, we operate offices in Elmhurst, Romeoville, Peoria, Chicago, the Quad Cities, and Des Moines. Our organization includes dedicated equipment, solutions, and service sales teams, along with a comprehensive parts and full-service department to support the products we represent.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance; short-term disability and life insurance; paid time off and paid holidays; and a 401(k) with profit sharing, among other benefits. At Thermosystems, you will be encouraged to grow, apply what you know, and see the impact of your hard work.

Location

Romeoville, IL

Responsibilities

• Works and communicates with inside and outside customers.
• Assist with incoming calls, emails, and in-store customers. This includes identifying correct parts, providing conflict resolutions for contractors, and coordinating questions revolving around our equipment/product.
• Accurately identify parts.
• Process revenue and/or warranty orders revolving around part equipment/product.
• Generate part quotes and equipment proposals for customers.
• Load and unload trucks/customer vehicles.
• Provide training to new parts personnel employees.
• All other duties assigned.

Qualifications

• Previous knowledge of HVAC equipment.
• Computer knowledge and experience with the Microsoft 365 suite.

Knowledge, Skills, and Abilities

• Strong communication skills and attention to detail.
• Ability to work on multiple tasks at once.
• Easily adapt to new situations and challenges.
• High mechanical and electrical aptitude.
• Works well individually with limited supervision.
• Highly organized and a reliable team player.

The typical hourly pay rate for this position ranges from $27.60 - $33.65 in IL. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

If you’re looking for an engaging career with growth opportunities in a supportive environment, you’ll love a career at Thermosystems!