Inside Sales

Foundation Building Materials; Lake Waubesa (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plan with company match

Career path development

Job summary

Foundation Building Materials is hiring an Inside Sales Professional in Lake Waubesa, Wisconsin. The role involves building strong customer relationships, managing orders, and supporting warehouse operations. Candidates should have a high school diploma, 2+ years of inside sales experience, and excellent communication skills. Benefits include medical, dental, vision, a 401(k) plan, and more, with competitive pay based on experience. This is a full-time position requiring dedication to service and teamwork.

Qualifications

• 2+ years of inside sales experience preferred.
• Excellent verbal communication skills are crucial.
• Ability to prioritize tasks for efficient outcomes.

Responsibilities

• Maintain professional communication with customers.
• Assist with order management and respond to inquiries.
• Support warehouse operations and inventory management.

Skills

Communication skills

Sales experience

Time management

Windows operating systems familiarity

Warehouse operations

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation, quality, and customer satisfaction, FBM provides a wide range of construction products and services to contractors and builders. Based in California, FBM has more than 7,000 employees and 400 locations across the United States and Canada. FBM's core values of Safety First, Customer Driven, Valuing Our People, Integrity and the Pursuit of Excellence form the foundation for an excellent customer experience that is recognized across the industry.

Overview

Position Overview

At Foundation Building Materials (FBM), Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

Responsibilities and Qualifications

Key Responsibilities

• Customer Service & Sales Support
  • Maintain professional, courteous communication with customers before, during, and after sales
  • Provide knowledgeable product support and resolve issues efficiently
  • Assist walk‑in customers and handle inquiries or complaints promptly
  • Drive profitable sales through effective selling, upselling, and cross‑selling
• Order Management & Communication
  • Enter orders, pricing, and customer data into systems accurately
  • Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
  • Collaborate with outside sales reps and internal teams to fulfill customer needs
• Inventory & Showroom Operations
  • Maintain stock levels, organize the showroom, and support physical inventories
  • Schedule and coordinate inbound/outbound deliveries and shipping logistics
  • Negotiate freight rates and manage inventory movement efficiently
• Cash Handling & System Use
  • Operate and balance the cash register and drawer daily using proper procedures
  • Utilize management software for billing, reporting, and project tracking
• Product & Project Knowledge
  • Maintain up‑to‑date product expertise
  • Manage documentation and order details for large or complex projects
• Logistics & Operations Coordination
  • Coordinate deliveries with Operations staff
  • Coordinate purchase and delivery of special products. Obtain information on pricing specifications, uses and availability
• Safety
  • Maintain a clean, safe, and organized warehouse environment
  • Follow all safety protocols and Occupational Safety and Health Administration (OSHA) requirements to maintain a safe working environment
  • Use proper lifting techniques
  • Adhere to all driving regulations based on state and/or jurisdiction policies such as wearing a seatbelt
  • Wear appropriate personal protective equipment, safety shoes and clothing
• Trainings
  • Must attend all required meetings in relation to sales and all company required training programs
• Physical Requirements
  • Frequent use of hands and arms for equipment operation, grasping and manipulation
  • Occasional pushing, pulling, lifting or carrying approximately 50 lbs. utilizing proper lifting procedures
  • Occasional driving or sitting in a truck, forklift or other similar equipment
  • Additional physical requirements may be needed as duties are assigned
• Miscellaneous
  • Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
  • Other duties as assigned

Qualifications

• High school diploma or equivalent required
• 2+ years inside sales experience (incoming call preferred)
• Excellent verbal communication skills and telephone manner
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes
• Familiarity with Windows operating systems
• Warehouse work which includes forklift experience/training

Compensation and Benefits

Reports To

Branch Manager

Compensation

The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full‑time position with competitive pay and benefits.

Benefits

• Medical
• Dental
• Vision
• HSA/FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Generous 401(k) plan with company match
• A career path designed with you in mind

Statements

Equal Opportunity Employer

Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at [e-mail].

Posting Period

This job will be posted for at least 5 days, starting on the initial post date reflected above.