Inside Property Adjuster - National General

National General; United States; Remote; USD 54,000 - 104,000; Full time

Job summary

National General is hiring an Inside Property Adjuster to join our Claims team. This fully remote role may require occasional in-person inspections to evaluate homeowner property claims, with prior experience in residential homeowner claims and proficiency in Xactimate/XactAnalysis.

You will investigate, determine coverage and negotiate settlements within authority, while collaborating with teammates to uphold service quality and policy standards.

Qualifications

• Experience handling homeowner claims, preferably residential.
• Proficiency with Xactimate and XactAnalysis required.
• Strong understanding of homeowners policy concepts and coverage.

Responsibilities

• Investigate and confirm facts of loss for homeowners claims.
• Determine coverage, damages and negotiate within authority.
• Conduct occasional in-person inspections for remote role.

Skills

Customer focus

Case management

Claims administration

Negotiation

Property claims

Property damage

Xactimate

XactAnalysis

Insurance underwriting

Documentation

Residential estimating

Stakeholder management

Tools

Xactimate

XactAnalysis

Estimating software

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role works independently, prioritizing own responsibilities.

National General is seeking an Inside Property Adjuster to join our Claims team! This is a fully remote role, offering the flexibility to work from home while conducting occasional in-person inspections to evaluate homeowner property claims. Prior experience handling residential homeowner claims, with proficiency in Xactimate and XactAnalysis, is highly preferred.

Key Responsibilities

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
• Demonstrates intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding most aspects of homeowner first party claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
• Recognizes and identifies key components of residential construction and repair
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Demonstrates a basic understanding of systems and technology used within the company
• Learns how to determine subrogation or fraud potential and how to handle

Supervisory Responsibilities

• This job does not have supervisory duties.

Sign On Bonus

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.*

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Business Acumen, Case Management, Claims Administration, Claims Negotiations, Documentation, Homeowners Claims, Insurance Claims Investigations, Insurance Underwriting, Negotiation, Property Claims, Property Damage, Property Damage Claims, Property Insurance, Property Insurance Claims, Property Repairs, Residential Estimating, Stakeholder Relationship Management, Xact, Xactimate, Xactimate (Estimating Software), Xactimate Estimating

Compensation

• Inside Adjuster Cons I: $53,500 - $77,800
• Inside Adjuster Cons II: $56,000 - $82,500
• Inside Adjuster Sr Cons I: $65,650 - $104,100

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity.

One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.