Inside Parts Sales- Technical Coordinator

AIDA-America; Dayton (OH); On-site; USD 34,000 - 41,000; Full time

Job summary

AIDA-America in Dayton, OH is seeking a technically oriented associate to assist the Parts Department with sourcing parts, preparing quotes, processing purchase orders and providing technical support. Candidates should have an associate’s degree in engineering/technology, Quality or equivalent experience and knowledge of stamping presses, drawings, tolerances and mechanical systems.

You will use the AE drawing network and the company’s business information system to respond to customer requests,

Qualifications

• Associate’s degree in engineering/technology, Quality or equivalent experience.
• General knowledge of metric drawings, clearances and tolerances, assembly drawings, and material specifications.
• Familiar with stamping presses and their sub-systems.
• Knowledge of mechanical drive systems, pneumatics, hydraulics, and electrical wiring.
• Understanding of sales and purchasing within AAC business systems.

Responsibilities

• Provide technical support to the Parts Department and resolve technical issues.
• Respond to customer requests promptly and ensure issues are resolved daily.
• Use the AE drawing network to provide assembly drawings when required.
• Use the business information system to issue quotes, process orders, and prepare pick-pack slips.
• Assist with spare part purchasing quotations and source parts/new suppliers.
• Liaise between QA and suppliers and participate in supplier certification.

Skills

Stamping presses

Mechanical drive systems

Pneumatic systems

Hydraulic systems

Electrical control

Drawing knowledge

QA knowledge

Education

Associate degree in engineering/technology or quality

Tools

AE drawing network system

Business information system

Job description

Scope

Aid in parts sourcing, quoting, PO processing and technical assistance as needed to parts department.

Scope

Aid in parts sourcing, quoting, PO processing and technical assistance as needed to parts department.

Education

The incumbent will have an associate’s degree in engineering/technology, Quality or equivalent experience

Experience/ Requirements

General Knowledge of metric drawings, clearances and tolerances, assembly drawings, material specifications and deviations.

General Knowledge of troubleshooting techniques for stamping presses.

Knowledge of stamping presses including complete and sub-assemblies, transfer systems, coil feeders, and de-stack feeders. Understand the functions of all aspects of stamping presses.

Knowledge of mechanical drive systems, pneumatic, hydraulic, rigging, electrical control and wiring.

General knowledge of sales and purchasing aspects of AAC business system

Job Functions

Provide technical support to the Parts Department while providing solutions to technical issues which may arise within the group

Assist with receiving and responding promptly to customer requests and resolve customer issues in a timely manner. Assure all customer concerns, issues, questions, are resolved daily

Use and understand the AE drawing network system to provide assembly, sub assembly, and component drawings when required

Use the business information system to issue customer quotes, process orders, and prepare pick-pack slips

Provide technical support on component drawings and material specifications as required

Aid in the quotation process for parts or technical orders as required

Participate with call center rotation (typically every third week). Includes weekend coverage

Process all incoming customer Purchase Orders. Assure orders are processed and turned into Purchasing daily if necessary

Assist with spare part Purchasing quotations from suppliers as needed

Source parts / find new suppliers

Act as liaison between QA and suppliers

Participating in supplier certification process

Work with engineering and supplier to ensure all changes are implemented and understood

Expense reports, time sheets and work orders must be submitted per department policy and in accordance with the Associate Handbook

All Associates Shall

• Know the AAC Corporate, Associate and Customer Vision and the AAC Quality Policy and conduct daily work in a manner that supports achievement of such.
• Perform daily work in compliance with AAC’s objective to continuously improve AAC’s QMS. In order to do this associates must a) understand the definition of “good quality” as it pertains to their work, b) notify supervisor of poor incoming quality issues from upstream suppliers which can take the form of materials, information or processes, c) notify supervisor of poor intra-departmental quality issues which can take the form of material, information or processes, and d) work in a constructive manner to satisfy downstream customers and upstream suppliers to solve problems.
• Understand and work to support achievement of corporate and departmental objectives.
• Work with supervisors to establish and meet individual training and development goals.
• Know and abide by all company policies.
• Act in a professional and ethical manner.

All of the above functions are essential for the position. Reasonable accommodations for disabilities (as defined in the Americans with Disabilities Act) will be made. All qualification/requirements listed indicate the minimum levels of knowledge, skills, experience and/or abilities deemed necessary to perform effectively. Quality is a critical factor of job performance. This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation.

M-F 40

Compensation details: 25-30 Hourly Wage