Inside Auto Claims Adjuster — Fast-Paced, Impactful

Allstate Private Limited; New York (NY); Remote; USD 48,000 - 62,000; Full time

Job summary

National General is seeking an Inside Auto Adjuster to investigate and resolve automobile claims by determining coverage, liability, and damages. You will gather claim information, identify subrogation or fraud potential, and negotiate settlements within authority while delivering exceptional customer service.

The ideal candidate will have strong analytical, communication, and problem-solving skills, with the ability to manage multiple claims in a fast-paced environment.

Qualifications

• Auto insurance claims handling experience preferred
• Coverage and liability investigations experience
• Customer service and claims resolution experience
• Negotiating claim settlements experience
• Identifying subrogation and fraud opportunities
• Strong communication, analytical and organizational skills
• Experience with auto property damage and/or bodily injury claims preferred

Responsibilities

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Skills

Analytical Thinking

Auto Insurance Claims

Automobile Liability

Case Management

Claims Administration

Claims Resolution

Claims Review

Customer Service

Insurance Claims Investigations

Multitasking

Problem Solving

Task Management

Job description

National General is seeking an Inside Auto Adjuster to investigate and resolve automobile claims by determining coverage, liability, and damages. You will gather claim information, identify subrogation or fraud potential, and negotiate settlements within authority while delivering exceptional customer service.

The ideal candidate will have strong analytical, communication, and problem-solving skills, with the ability to manage multiple claims in a fast-paced environment.