Inpatient/Outpatient Phlebotomy - First Shift

Duke University Health System; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Relocation bonus

Commitment bonus

Job summary

Duke University Health System Clinical Laboratories is seeking a Clinical Technician I to join our state-of-the-art labs at Duke Raleigh Hospital. You will perform technical procedures for procurement, processing, and evaluation of patient specimens, and support clerical tasks as needed.

The role requires basic phlebotomy skills, attention to accuracy, and the ability to work Monday–Friday 8am–4:30pm with potential float duties across locations. Experience in clinical labs is preferred.

Qualifications

• High School diploma or GED; phlebotomy training course and clinical rotation recommended for phlebotomy assignment.

Responsibilities

• Perform routine and specialized laboratory procedures.
• Prepare and initiate tests including cytogenetics, Point-of-Care Testing, urinalysis, and phlebotomy.
• Obtain and label urine samples; ensure proper specimen ID and order verification.
• Maintain laboratory records and input orders; communicate with patients and staff professionally.
• Participate in quality control, safety, and infection control procedures.
• Receive, process, and dispatch specimens; stock supplies and maintain equipment.
• Assist in training new employees and may float to other locations as needed.

Skills

Basic phlebotomy

Specimen processing

Medical terminology

Computer skills

Professional communication

Education

High School diploma or GED

Job description

Experience

Clinical Technician I

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke University Health System Clinical Laboratories

Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting‑edge diagnostics of tomorrow.

• This Position is Eligible for a Lump Sum of $3,000 Relocation and $2,500 Commitment Bonus ***

Location: Duke Raleigh Hospital

Work Week: Monday-Friday 8am-4:30pl Float

General Description

Perform a variety of the technical procedures involved in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, and responsible for the delivery of supplies and procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, patient registration and order entry; and serve as hospital laboratory representative and liaison with outside clients.

Job Duties

• Perform a variety of routine and specialized procedures.
• Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without a microscope, phlebotomy, and specimen management.
• Obtain total volume, perform aliquot and distribute all urine specimens.
• Properly determine urine volume. Properly label aliquot containers.
• Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level. Obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
• Utilize standard equipment to maintain positive patient identification through the maintenance of all clinical laboratory records, register/accession patients/specimens, and perform order entry as required.
• Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations.
• Receive and process specimens as required by respective laboratory area procedures and protocols.
• Receive specimens into the laboratory using Beaker.
• Positively ID all patient specimens, and verify all laboratory labels/requisitions, ensuring a valid order. Properly sort all specimens.
• Participate in the distribution of specimens, supplies, and reports to the appropriate laboratory staff; perform messenger/courier activities as required.
• Maintain inventory of supplies; stock supplies on carts and hand trays; wash glassware.
• Utilize various hospital information systems and software.
• Assist with the maintenance of specimens and/or slides.
• Perform routine maintenance as required by laboratory procedures.
• Assist with word processing, miscellaneous office tasks, and maintaining office records.
• Perform other related duties incidental to the work described herein.
• Assist in orientation and training of new employees.
• May be required to float to other locations as assigned.
• May be required to courier specimens.

Required Qualifications At This Level

Education

• High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation are recommended.
• Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.

Experience

Clinical Technician I

• Alternatively, an equivalent combination of relevant education and/or experience. One year of previous clinical lab experience is preferred.

Clinical Technician II

• Alternatively, an equivalent combination of relevant education and/or experience.
• Must have at least 2 years’ experience as a Clinical Tech I or Certification as a Phlebotomist plus achieve the required competency level for specified job responsibilities.

Degrees, Licensure, and/or Certification

Clinical Technician I

• For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized agency/board is recommended.
• Certification of Basic Life Support preferred.
• National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists – Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), American Medical Technologists (AMT), or another national certification as approved by Clinical Labs Leadership.

Clinical Technician II

• For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized board/agency may be required.
• Certification of Basic Life Support preferred.
• National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), National Phlebotomy Solutions (NPS), or another national certification as approved by Clinical Labs leadership.

Knowledge, Skills, And Abilities

• Basic phlebotomy and specimen processing techniques.
• Knowledge of medical terms preferred.
• Basic computer skills.
• Effective communication skills.
• Effective professional communication skills to interact with patients/ customers.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.