Innovation Technician

Rentokil North America; Reno (NV); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Tuition reimbursement

Job summary

Rentokil North America is seeking a Termite Technician in Reno, NV to protect customers’ properties from wood‑destroying insects. You will perform inspections, treatments, and prevention activities, while communicating clearly with clients about conditions and recommended solutions.

The role emphasizes safe handling of products, adherence to schedules, and working in various site environments. A strong emphasis on safety and customer service is required.

Qualifications

• High school diploma or GED.
• Valid driver's license from state of residence.
• At least 1 year of customer service experience.
• Comfortable working at height and in confined spaces.
• Willingness to learn and follow safety procedures.

Responsibilities

• Identify termite problems and determine remedial steps.
• Perform termite treatment safely according to guidelines.
• Apply anti-termite treatments as scheduled and per label.
• Explain procedures and required building modifications to customers.
• Verify that job specifications match each work order.
• Operate and maintain service vehicles and equipment.
• Complete production forms documenting services.
• Interact with customers to describe services.

Skills

Customer service

Safety awareness

Math skills

Education

High school diploma or GED

Tools

Safety equipment

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Termite Technicians do?

Termite Technicians use their expertise to play a role in protecting customers properties from wood destroying organisms. As a Termite Technician you are the first line of defense in preserving and safeguarding customers' properties. The inspections, prevention, and treatment services that you provide will create peace of mind and comfort for our customers.

Responsibilities include but are not limited to the following:

• Identify customer's termite problems and have knowledge of termite behaviors and habits to determine remedial steps
• Perform termite treatment services safely and according to company guidelines and standard practices
• Applying anti-termite treatments to structures according to schedule, safety procedures and label instructions.
• Communicate to the customer critical conditions that are conducive to termite activity discuss procedures and structural modifications, which may be supplemental to treatment process
• Verifying that job specifications are appropriate for each work order
• Operate and maintain service vehicles and equipment
• Completing production forms documenting services provided
• Interacting with customers and explaining services provided

Essential Job Functions:

• Tolerate a variety of environmental conditions, including seasonal weather, damp and/or dusty locations
• Prepare the job site for treatment
• Enter and exit structures and crawl spaces; climb over and on top of structures; ascend and descend stairs and ladders
• You need to be comfortable working 20 feet up on a ladder along with working in small confined spaces.
• General laborer, carpentry, cement, roofing, gutter and attic experience is plus
• Ability to work on a roofs and high areas
• Lots of moving around - regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles
• You’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you’ll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (anywhere the critters live)

What do you need?

• Clean shaven face- for safety reasons (rebreathers have to be able to seal your face)
• High school diploma or GED
• Must possess a valid driver's license from state of residence (Company vehicle and gas card provided)
• At least 1 years of customer service, experience in termite control is a plus
• Strong attention to detail and willingness to learn
• Be flexible with working hours, Monday-Friday and Saturdays as needed
• Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
• Basic math skills - add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. You’ll need to be able to follow instructions for mixing on product labels.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.