Innovation Specialist, Professional

Freddie Mac; United States; On-site; USD 90,000 - 136,000; Full time

Job summary

Freddie Mac is seeking a Strategic Transformation Professional focused on Generative AI to drive GenAI use cases from intake to production readiness. You will collaborate with business partners to define requirements, engineer prompts, and develop prototypes that demonstrate business value.

The role emphasizes stakeholder engagement, detailed user stories, testing, and governance alignment, with the goal of accelerating enterprise AI adoption and value realization.

Qualifications

• Bachelor's degree or equivalent experience; advanced studies preferred.
• 2–4 years in innovation or technology-driven roles, preferred.
• Strong understanding of GenAI technologies and prompt engineering.

Responsibilities

• Lead GenAI use cases through full delivery lifecycle from intake to production deployment.
• Partner with business stakeholders and SMEs to define success criteria and transform needs into AI solutions.
• Develop detailed user stories, acceptance criteria, and business requirements for solution design and testing.
• Design, execute, and document testing strategies including UAT and evaluation methodologies.
• Create and refine prompts, prompt libraries, and evaluation frameworks for GenAI models.
• Develop lightweight prototypes using low-code/no-code tools to validate business value.
• Facilitate workshops and sessions to gather feedback and drive AI adoption.
• Collaborate with technology, data, risk, legal, and governance teams to ensure compliance.
• Produce decision-ready documentation and executive status updates.

Skills

GenAI

Prompt engineering

Stakeholder management

Project leadership

Communication

Education

Bachelor's degree

Tools

Low-code tools

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

The Technology and Operations team within the Multifamily division is seeking a highly skilled and motivated Strategic Transformation Professional to join our dynamic innovation team, with a primary focus on Generative AI (GenAI) initiatives. This role serves as the primary driver of GenAI business use cases from intake through testing, working directly with business partners to define requirements, perform prompt engineering, develop lightweight prototypes, create user stories and acceptance criteria, execute testing, and recommend solutions for production implementation. The position combines business analysis, AI experimentation, stakeholder engagement, and solution validation skills to accelerate enterprise AI adoption and value realization.

Our Impact:

Be at the forefront of GenAI innovation, shaping the future of our organization and industry. You’ll have the opportunity to support transformative projects, influence strategic direction, and make a lasting impact.

Your Impact:

• Lead Generative AI (GenAI) use cases through the full delivery lifecycle, from business intake and requirements gathering through solution evaluation, testing, and recommendation for production deployment.
• Partner directly with business stakeholders and subject matter experts (SMEs) to understand business challenges, define success criteria, document requirements, and translate needs into actionable AI solutions.
• Develop detailed user stories, acceptance criteria, and business requirements that enable effective solution design, testing, and implementation.
• Design, execute, and document testing strategies, including test plans, test cases, user acceptance testing (UAT), and evaluation methodologies to assess solution quality, accuracy, and business value.
• Create and refine prompts, prompt libraries, and evaluation frameworks to optimize GenAI model performance and ensure consistent, repeatable outcomes.
• Develop lightweight prototypes and proofs of concept using low-code, no-code, or AI-enabled development tools to validate business value and support stakeholder decision-making.
• Facilitate workshops, demonstrations, and working sessions with business partners to gather feedback, identify improvement opportunities, and drive adoption of AI-powered solutions.
• Analyze testing results and user feedback to identify gaps, recommend enhancements, and support go/no-go decisions for production deployment.
• Collaborate with technology, data, risk, legal, and governance teams to ensure solutions align with enterprise standards, controls, and responsible AI practices.
• Produce decision-ready documentation, including use case assessments, business value analyses, testing reports, implementation recommendations, and executive-level status updates.

Qualifications:

• Bachelor's degree or equivalent experience; advanced studies/degree preferred.
• 2-4 years of experience in innovation or technology-driven roles, preferred.
• Strong understanding of GenAI technologies, prompt engineering, and their business applications, preferred.
• Demonstrated ability to work accurately and timely on projects with specific and measurable due dates and goals.
• Excellent communication, stakeholder management, and project leadership skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Keys to Success in this Role:

• Continuous Learning: Demonstrate a proactive approach to learning and staying current with the latest advancements in AI, GenAI, and technology trends, especially those impacting real estate finance.
• Strategic Vision: Ability to identify high-impact GenAI use cases and contribute to the development and execution of a clear, actionable GenAI roadmap.
• Effective Collaboration: Build strong relationships and work seamlessly with cross-functional teams, stakeholders, and business units to drive GenAI initiatives forward.
• Prompt Engineering Excellence: Provide valuable support in prompt engineering and maintain a well organized, effective prompt library to maximize GenAI model performance.
• Communication: Clearly articulate complex concepts, project updates, and GenAI opportunities to both technical and non-technical audiences.
• Adaptability: Thrive in a fast-paced, evolving environment by embracing change, overcoming challenges, and continuously seeking improvement.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $90,000 - $136,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.