Initiative Support

Red Carrot; Miami (FL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement and professional

Healthcare coverage

401(k) plan with company matching

Profit sharing

Paid time off and holidays

Job summary

Red Carrot seeks a Journeyman Initiative Support specialist to serve as key personnel on a federal information literacy initiative. The role offers research, content, and subject matter expert coordination across the initiative’s website, taskforce, and communications work streams.

The position is remote and contingent upon contract award, with responsibilities spanning content collection, outreach, and material development to advance web usability and effective messaging.

Qualifications

• Experience engaging museums, libraries, and community-based organizations with partners.
• Experience with lifelong learning programming, including outreach to marginalized groups.
• Experience in information, media, or digital literacy research or strategy preferred.
• Background in social science or qualitative research methodologies preferred.
• Strong research, writing, and stakeholder coordination skills.

Responsibilities

• Collect and assess suggested website content from the public, taskforce members, subject matter experts, and grantees against criteria.
• Distribute periodic requests to taskforce members and subject matter experts for new information and resources.
• Perform environmental scans and monitor literature for emerging issues relevant to web content and messaging.
• Coordinate outreach to existing taskforce members and support recruitment of new subject matter experts.
• Support development of wireframes, mock-ups, and content recommendations to maintain website usability and effectiveness.
• Draft communications content, technical assistance tool updates, and social media campaign materials.
• Support development of taskforce engagement plans and materials, including member guides.
• Assist with drafting and revising presentations and written materials for professional and political audiences.

Skills

Engaging museums

Lifelong learning programs

Research methods

Qualitative research

Stakeholder coordination

Education

Social science background or qualitative research

Job description

Initiative Support

Level: Journeyman | Work Location: Remote

This position is contingent upon contract award.

ABOUT THE ROLE

Red Carrot is seeking a Journeyman Initiative Support specialist to serve as key personnel on a federal information literacy initiative. This role provides research, content, and subject matter expert coordination support across the initiative’s website, taskforce, and communications work streams.

KEY RESPONSIBILITIES

• Collect and assess suggested website content from the public, taskforce members, subject matter experts, and grantees against customer-provided criteria
• Distribute periodic requests to taskforce members and subject matter experts for new information and resources
• Perform environmental scans and monitor literature for emerging issues relevant to web content and messaging
• Coordinate outreach to existing taskforce members and support recruitment of new subject matter experts
• Support development of wireframes, mock-ups, and content recommendations to maintain website usability and effectiveness
• Draft communications content, technical assistance tool updates, and social media campaign materials
• Support development of taskforce engagement plans and materials, including member guides
• Assist with drafting and revising presentations and written materials for professional and political audiences

MINIMUM QUALIFICATIONS

• Demonstrated experience engaging museums, libraries, and community-based organizations, including how they partner with other organizations
• Demonstrated experience with lifelong learning programming, including engaging marginalized groups or audiences skeptical of nonprofits and public institutions
• Experience in information, media, or digital literacy research or strategy preferred
• Background in social science (e.g., sociology, education, cultural competence) or qualitative research methodologies preferred
• Strong research, writing, and stakeholder coordination skills

Benefits at Red Carrot

At Red Carrot, we empower you to be a leader. We attract and develop talent from all backgrounds because we believe there’s strength in diversity, offering different perspectives and skills. Together, we can solve our client’s biggest challenges. We offer a competitive compensation and benefits package.

• Training and Development – Tuition reimbursement and professional trainings for eligible employees.
• Healthcare – Top-tier medical, dental, vision, life insurance and long-term disability coverage.
• 401(k) Plan – 401(k)-retirement and Roth plan with company matching and no vesting period.
• Profit Sharing – Discretionary profit-sharing plan to all eligible employees after one year of employment.
• Paid Time Off – Provides flexible work hours, paid time off, and 11 federal holidays.

About Us

Red Carrot is an award-winning, woman-owned small business built for the complexity of federal government work. We partner with clients to advance their goals — powered by a team fueled by passion, backed by intelligence, and grounded in expertise.

From day one, we've applied industrial engineering principles and data analytics to solve complex problems with precision. Our approach is research-centric, data-informed, and audience-oriented — and it's how we deliver work that actually moves the needle.

We exist to strengthen the organizations and communities we serve through trusted, purposeful communication. That's not a tagline — it's the standard we hold ourselves to on every engagement.

Headquartered in Miami, Florida, with a strong and growing presence in Washington, D.C., our team works with clients across the country. Distance doesn't dilute our service. We build capacity where our clients need it, delivering Strategic Communications, Customer Experience, Management Consulting, and Human Capital Solutions that fit their mission — and their moment.

We're the partner organizations turn to when communication challenges are real, the stakes are high, and the work has to matter.