Initiative Project Leader - Payment Integrity Product

Elevance Health; Seattle (WA); Hybrid; USD 142,000 - 236,000; Full time

Job summary

Elevation Health seeks an Initiative Project Leader for Payment Integrity to analyze, standardize, and drive end-to-end process improvements that benefit members, providers, and end-users. The role reinforces operating strategy, roadmaps, and cross-organizational alignment across Payment Integrity and enterprise partners.

The incumbent will lead strategic initiatives, communicate priorities and risks to executives, and manage roadmaps, capacity, and release planning in a matrixed environment.

Qualifications

• BA/BS degree in a related field with 8+ years in an operations environment including leading large enterprise-wide projects.
• Strong executive communication and storytelling skills, including translating complex information into clear presentations and updates.
• Ability to operate in a highly matrixed organization and manage roadmaps, priorities, budgets, and release schedules.

Responsibilities

• Serves as a thought leader to improve end-to-end processes with providers, members, and internal end-users in mind.
• Connects critical dots across matrixed organizations and across the Payment Integrity portfolio.
• Leads strategic initiatives from assessment through implementation and ensures controls are in place to monitor sustainability of improvements.
• Plans and communicates organizational priorities, budgets, capacity, and release schedules to support leadership decisions.
• Creates an end-to-end Payment Integrity roadmap to prioritize work and align cross-functional teams.

Skills

Executive communication

Strategic leadership

Cross-functional collaboration

Roadmapping

Stakeholder management

Education

Bachelor's degree

Job description

Initiative Project Leader - Payment Integrity Product

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Alternate locations may be considered if candidates reside within a commuting distance from an office, with ideal candidates being able and willing to work Eastern or Central Time Zone business hours.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Initiative Project Leader - Payment Integrity Product is responsible for analyzing, determining and driving opportunities to standardize, eliminate waste and improve end-to-end processes to transform Payment Integrity solutions that will enable value and improve member, end-user, and provider experience.

This Leader will strengthen operating strategy, roadmap visibility, organizational communications, and alignment across Payment Integrity and its enterprise partners.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Serves as a thought leader regarding improvements to end-to-end processes with our providers, members, and internal end-users in mind.
• Connects critical dots across matrixed organizations and the broader Payment Integrity portfolio through integration points in Claims, Health Plans, Operations, PE&C, PSCCR, Finance, Actuary, Digital, and IT.
• Leads strategic initiatives from assessment through implementation and ensures business controls are in place to monitor the sustainability of process improvements.
• Builds consensus across organizational functional areas, leads root cause analysis, uncovers trends, contributes to solution definition, and determines internal and external best practices.
• Creates greater visibility into organizational priorities, budgets, capacity plans, release schedules, risks, and dependencies to support leadership decision-making.
• Plans and manages the organization’s rhythm of business, including leadership reviews, State of the State meetings, all-hands meetings, newsletters, release notes, and follow-up actions.
• Articulates strategic priorities, roadmap status, risks, decisions, and results through clear communications tailored to executive, operational, and technical audiences.
• Creates and maintains an end-to-end Payment Integrity roadmap that enables leadership to prioritize, rebalance resources, and keep shared organizations focused on the highest-value work.

Minimum Requirements:

Requires a BA/BS degree in a related field and a minimum of 8 years of professional experience in an operations environment including 7 years of leading and directing large enterprise-wide projects; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, & Experiences:

• Experience serving in a chief of staff, executive business partner, enterprise strategy, business operations, portfolio management, or transformation leadership capacity preferred.
• Exceptional executive communication and storytelling skills, including the ability to translate complex information into clear presentations, transformation updates, get to the "so what" and value proposition, release management, prioritization and leadership communications preferred.
• Experience developing and managing enterprise roadmaps, organizational priorities, capacity plans, budgets, release schedules, and executive-level status reporting preferred.
• Demonstrated ability to operate as a highly accountable and detail-oriented self-starter who can navigate ambiguity, identify gaps, and independently drive work to completion preferred.
• Ability to build trusted relationships, influence without direct authority, and coordinate priorities across highly matrixed business, operations, product, digital, finance, and technology organizations preferred.
• Strong business, systems, data, and digital fluency, including the ability to analyze information, identify trends, assess risks, and develop actionable recommendations preferred.
• Experience planning and managing leadership rhythms of business, including operating reviews, organizational meetings, strategic planning activities and follow-up actions preferred.
• Payment Integrity, healthcare payer, claims, cost-of-care, healthcare technology, or other complex regulated enterprise experience preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $136,800.00 to $235,980.00.

Locations: California; Columbus, OH; Connecticut; Illinois; Maryland; Massachusetts; Nevada; New Jersey; New York; Virginia; and Washington State.

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.