INHS Office Professional

Centerstone; Richmond (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision health

Flexible Spending and Health Savings

403b retirement plan with company

Paid time off and holidays

AD&D and Life Insurance

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone Health Services is a health system focused on providing behavioral health services to communities through office and telehealth programs. The role supports scheduling, data updates, and payment collections to ensure smooth clinic operations.

Full-time, on-site position with opportunities to cross-train and support other administrative tasks as needed, contributing to a compassionate, patient‑centered care environment.

Qualifications

• Education Level: High School Diploma or GED required.
• Years of Experience: One to three years administrative experience preferred.
• Required Certification/Licensure: N/A

Responsibilities

• Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co‑occurring services.
• Completes scheduling and statuses of clinical staff appointments.
• Obtains and updates client data and collects co‑pays.
• Answers phone calls, emails and other electronic messages as required quickly and efficiently.
• Utilizes telehealth to extend care when the clinical staff and/or client aren’t in the same place at the same time.
• Collects, fills, and organizes office documents, records and forms.
• May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

Skills

Communication

Computer literacy

Scheduling

Organizational skills

Critical thinking

Education

High School Diploma or GED

Tools

Avatar

Excel

Outlook

Zoom

Skype

Job description

Centerstone Health Services is a Federally Qualified Health Center (FQHC) Look‑Alike and is rapidly growing to serve people in multiple counties across south central and eastern Indiana. We are dedicated to providing affordable and accessible, high quality, integrated healthcare to those most in need in our communities. Our vision is to inspire and build healthy lives through superior care, collaboration, and the reduction of barriers for those we serve. This proves to be a rewarding opportunity. Come talk to us about joining the Centerstone Health Services team!

JOB DESCRIPTION: SUMMARY OF POSITION

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co‑occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co‑pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time. Collects, fills, and organizes office documents, records and forms.

ESSENTIAL DUTIES & RESPONSIBILITIES

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co‑occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data and collects co‑pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time. Collects, fills, and organizes office documents, records and forms. May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

KNOWLEDGE, SKILLS & ABILITIES

Effectively communicate via written, verbal, in person and virtual methods. Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred. Strategic scheduling skills- Knowledge of Avatar preferred. Organizational skills. Critical thinking skills.

QUALIFICATIONS

Education Level: High School Diploma or GED required. Years of Experience: One to three years administrative experience preferred. Required Certification/Licensure: N/A

PHYSICAL REQUIREMENTS

Standing – 20% Sitting – 80% Squatting – Occasional Kneeling – Occasional Bending – Occasional Driving – Occasional Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type

Full time

Pay Range

$14.25--$20.00

Delivering care that changes people's lives starts with our employees.

Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer.

Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence.

We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do.

Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees.

We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Centerstone is a nonprofit health system providing mental health and substance use disorder treatments.

Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital.

Centerstone also features specialized programs for the military community, therapeutic foster care, children's services and employee assistance programs.

Centerstone's Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities.

Centerstone's Foundation secures philanthropic resources to support the work and mission of delivering care that changes people's lives.