Infusion Center Oncology Operations Manager FT Days Lake Nona

adventhealth; Orlando (FL); On-site; USD 60,000 - 112,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth Orlando is seeking a skilled Patient Access professional to help manage registrations, scheduling, and financial tasks in a fast-paced hospital setting.

The role emphasizes accuracy, regulatory compliance, and service expansion efforts in a growing lake-area campus. Join a team focused on whole-person care and community health, with opportunities for advancement and professional development.

Qualifications

• Bachelor's degree preferred.
• Knowledge of registration, scheduling and financial tasks/systems.
• Experience in healthcare or hospital administration preferred.

Responsibilities

• Maintain patient records in compliance with regulations.
• Develop strategies to expand services and increase patient volume.
• Monitor budget and analyze financial reports for cost control.
• Oversee scheduling of patient appointments and staff shifts.
• Ensure accurate billing and coding for services.
• Maintain a safe, clean environment for patients and staff.

Skills

Time management

Mature judgement

Registration & scheduling knowledge

Financial tasks & systems

Diversity of personalities

Professional communication

Attention to detail

Proactive & results oriented

MS Office & basic math

Education

Bachelor's degree

Field of study: Business/Healthcare/Health Services Administration

Tools

Microsoft Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

10961 NARCOOSSEE RD

City:

ORLANDO

State:

Florida

Postal Code:

32832

Job Description:

AdventHealth will bring a 60-acre health and wellness campus to Lake Nona in late 2026. This location willoffer medical innovations on a campus designed around whole person health with comprehensive services,destination lifestyle programs, and much more that will shape the next generation of health care.

We are proud to be a part of the growing Lake Nona community with an established comprehensive network ofcare. Our services include emergency services, urgent care, a wide range of medical specialists (including primarycare), lab, imaging, orthopedics, sports medicine and rehabilitation.

Schedule:

Full Time

Shift:

Days

• Maintains patient records in compliance with healthcare regulations.

• Develops and implements strategies to expand services and increase patient volume. Identifies opportunities for new treatments and therapies.

• Monitors and manages the center's budget to ensure cost-effective operations. Analyzes financial reports to track revenue, expenses, and profitability. Negotiates contracts with suppliers and insurance companies.

• Ensures accurate billing and coding for services provided. Oversees the scheduling of patient appointments and staff shifts.

• Ensures the availability of necessary medical supplies and equipment. Maintains a clean and safe environment for patients and staff.

• Provides ongoing training and development opportunities for staff. Ensures patient check-in/check-out procedures are efficient and accurate. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Proficient in time management with superior prioritization skills. [Required]

• Mature judgement in dealing with patients, physicians, and clinical staff. [Required]

• Knowledge of registration, scheduling and financial tasks and systems. [Required]

• Ability to manage diverse personalities. [Required]

• Ability to communicate professionally, both verbally and nonverbally, and utilize effective listening and questioning techniques. [Required]

• Ability to follow complex instructions and procedures, with a close attention to detail. [Required]

• Self-motivator and quick thinker who is proactive and results oriented. [Required]

• Ability to respond to the ever-changing matrix of hospital needs and act accordingly. [Required]

• Proficient in Microsoft Office products and performance of basic math functions, capability of communicating effectively and professionally with our patients, physicians, and family members. [Required]

Education:

• Bachelor's [Preferred]

Field of Study:

• in Business, Healthcare, Health Services Administration, or related field. (Health information management, communications, finance, accounting, public administration, human resources, management, or marketing).

Work Experience:

• 2+ years of oncology experience [Preferred]

• 5+ years exprience [Required]

• 5+ years of experience (including two years supervisory experience) in patient access/patient financial services department or related area (registration, finance, collections, customer service, medical office, or contract management). [Required]

• Previous leadership experience in healthcare or related field [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$60,257.60 - $112,070.40

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.