Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Long Ha[...]

Amazon; Austin (TX); On-site; USD 127,100 - 171,900; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Job summary

Amazon Web Services is seeking an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. This role drives the execution of strategic plans to improve business processes and deployment of hyper-scaled cloud infrastructure, with pre/post-inspections for design validation and quality control systems.

The position is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, responsible for

Qualifications

• 3+ years of technical infrastructure management experience.
• Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.

Responsibilities

• Reports to the GCID-FD Long Haul Deployment Manager and updates regularly with Global Senior management.
• Drive overall Network Infrastructure strategy as a key team member.
• Manage vendor performance, on-time deployment, and KPI measurement.

Skills

Infrastructure management

Network & data center expertise

Vendor management

Job description

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Long Haul Fiber Deployment, GCID-FD

Job ID: 3196246 | Amazon Data Services, Inc.

Application deadline: Jul 18, 2026

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure, pre/post-inspections for design validation, creation of quality control system and piloting stakeholder communication for delivery schedules.

This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for program management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world.

Key Responsibilities

• Reports to the GCID-FD Long Haul Deployment Manager, and updates regularly with Global Senior management.
• Serve as a key member of the GCID-FD team helping to drive overall Network Infrastructure strategy.
• Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.
• Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
• Establish and utilize reporting mechanisms and provide regular progress updates on program deployment to management and stakeholders.
• Periodically report on the overall network development program status across the assigned region.
• Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
• Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.
• Interact with engineers, technicians, vendors and senior management on a daily basis.
• Audit completed construction work, review fiber test results, and hand‑off completed delivery to internal customers.
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
• Coordinate access and approvals to security‑regulated sites.

Travel: 25-40%

Basic Qualifications

• 3+ years of technical infrastructure management experience.
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.

Preferred Qualifications

• Has led multiple large greenfield network construction programs preferably backbone/longhaul.
• Has an understanding of OSP and ISP construction standards in multiple regions.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CO, Denver: $127,100.00 - $171,900.00 USD annually
USA, GA, Atlanta: $127,100.00 - $171,900.00 USD annually
USA, TX, Austin: $127,100.00 - $171,900.00 USD annually
USA, WA, Seattle: $127,100.00 - $171,900.00 USD annually